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COM101_6

Abbey London Inglés 8 fichas

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1Genderlect Styles Deborah TannenMale-female conversation is cross-cultural communication.
Women desire connection. Men desire status.
2Genderlectmasculine and feminine styles of discourse are best viewed as two distinct cultural dialects rather than as inferior or superior ways of speaking
3Connection vs. StatusWomen: connection, intimacy
Men: status, independence
4Rapport vs. Report (Private vs. Public)Rapport: seeks to establish connection
Report: seeks to command attention, convey info, and win arguments
5Telling a StoryWomen: downplay themselves
Men: can-you-top-this; elevate self
6ListeningWomen: cooperative overlap (supportive interruption)
Men: interruptions are a no; status gets threatened
7Asking QuestionsWomen: tag Questions - short question at the end to soften sting of potential disagreement to invite open, friendly dialogue
Men: no need for open dialogue
8ConflictWomen: avoid conflict
Men: okay with conflict