Reasons why we need to accurately record client record cards

Question	Answer
Maintain accurate client records	Complete the record card/electronic file with history of service. Ensure amendments/adaptations to service are recorded.
Maintain accurate client records	Record changes in client’s personal details.  Record results of tests.
Maintain accurate client records	Record techniques used for the service, in detail.  Record products, tools and equipment used for technical services and development times.
Maintain accurate client records	Record products, tools and equipment used for technical services and development times.  Record the outcome of the service – success of the service, client satisfaction with the service, suggestions for the next service.
Maintain accurate client records:	Use precise and accurate language and ensure the record is completed in full.  Use legible handwriting if the record is handwritten.

Resource summary

	Created by Julie Walters about 7 years ago