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PSM Model - Westerndorp Model

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Assess Consumer Price perceptions Price Related Q's IPP / PMC / OPP / PME Applications Interpretation of results Recommendations
Kirsty McPherson
Flashcards by Kirsty McPherson, updated more than 1 year ago
Kirsty McPherson
Created by Kirsty McPherson about 7 years ago
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Question Answer
What is PSM Model P4QWTP - Assesses consumer price perceptions - Uses consumer responses from 4x price-related q's - Determines the range of prices of max & min WTP
What applications does the PSM Model have: - Tool for OPP (Optimal Price Point) - Diagnostics of price perceptions of consumers
What are the four prices related Q's asked when collating data of consumer responses: TE, TIE, BTE, B Is the Product: 1) Too expensive, would not consider 2) Too Inexpensive considered not good quality 3) Beginning to get too expensive, the complexity of decision-making increases 4) Bargain or Great Value
Consumer responses are quantified providing a plottable graph called: Cumulative frequency of distributions - % of responses vs each $
In a cumulative frequency of distributions graph what is expected from the curves of plot It is expected that: - The too expensive and too inexpensive curves fall below their respective expensive vs inexpensive curves
What is the IPP indicating Indifference Price Point - Expensive vs Inexpensive are equal
What is the PMC indicating Point of Marginal Cheapness -Expensive vs too inexpensive are equal
What is the OPP indicating Optimal Price Point - Too expensive vs too inexpensive are equal
What is the PME indicating Point of Marginal Expensiveness - Too Expensive vs Inexpensive are equal
What determines the actual range of acceptable pricing The range between the PMC & PME - Price of marginal cheapness & - Price of Marginal Expensiveness
Why is the range between the PMC & PME used as the "Actual Range of Acceptable Pricing" in established markets To remain competitive in the market.
What does the IPP reflect: Indifference Price Point The median price actually paid by consumers in the market or price of products of market leader
What are the disadvantages of PSM Model - Does not replicate actual shopping process - Only tests respondents knowledge of product price levels - Respondents experience in the market determines the results dependent on the good or bad point of reference
If respondents do not have a good point of reference in the market it can lead to: Underestimation of price and ability of the product to command a premium price.
Respondents are directly questioned on their WTP rather than analysing: consumer purchase behaviour
The actual range of acceptable prcing may not correspond with what: The consumer-defined pricing of responses
Does PSM responses reflect purchase intent from respondents No
Advantages of PSM model are: - Simple Method - Easy to execute & understand - Tool for gauging consumer price perceptions & expectations
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