Leadership Midterm

Question	Answer
What are the 4 Cs of direction when delegating?	Concise, correct, complete, and clear
Which 4 skills can LPNs not perform?	IV push meds, blood administration, TPN, and central lines
What 3 things can LPNs do?	routine assessments, routine wound care and dressing changes, and reinforcing teaching
What is OVERT bulling?	obvious/seen: name calling, backstabbing, criticism
What is COVERT bullying?	passive aggressive: unfair assignment, eye rolling, ignoring, sabotage, exclusion
Who wrote commitment to my coworkers?	Marie Manthey
What are the 3 Bs of working with workers that you SHOULDNT DO?	bickering, blaming, and backstabbing
what are the 3 Cs that SHOULD be done when working with coworkers?	caring, comittmen, and collaborating
What are the 5 styles of conflict resolution?	avoiding, accomodating, competing, compromising, and collaborating
What are 3 leadership styles?	authoritarian, democratic, and laissez faire
Describe transformational leadership?	cooperative and committed to long term visions and empowering others
what's the difference between a leader and a manager?	Leaders are a catalyst for change, and manages control conflict
WHat is LEwin's Change THeory?	Force-Field model: behavior is a dynamic balance between two opposing forces
What are barriers to linear change?	budget, equipment, those who see change as threat
what are facilitators to linear change?	data, community, support, patient safety
What is congruent communication?	when people work together as a team
Give a 3 part assertion message:	when you ___ I feel ____ because ____
what should never be charted?	blame, conclusions, or labels
Instead of "refuse", what word should be documeneted?	DECLINED
When getting a phone order, what should be done?	have second RN as witness, and spell out med order
WHat are the 4 VARK learning styles?	Visual, aural, reading/writing, kinesthetic/tactile

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	Created by Kate Caldwell over 10 years ago