Irritating Terms

Description

A-Levels Resistant Materials (Quality) Flashcards on Irritating Terms, created by Alec Stevens on 10/05/2013.
Alec Stevens
Flashcards by Alec Stevens, updated more than 1 year ago
Alec Stevens
Created by Alec Stevens almost 11 years ago
70
1

Resource summary

Question Answer
TQM Strategic integrated system for achieving customer satisfaction. Involves applying QA procedures at every stage of production process. All members of the organisation (staff) are happy and participate in continually improving the processes, products, services and culture of where they work. Involves applying external standards like BSI or ISO 9000. Providing suitable customer service and after sales support.
Quality Control A part of quality assurance. Inspecting and testing a product during and after production. E.g. Coordinate measuring machine to check dimensions are within tolerances. Testing such as non-destructive (tested till product shows signs of failing) or destructive (destroyed under controlled conditions and monitored).
Quality Assurance Systems in place to monitor the quality of a product right from design and development up to manufacture and end use, including customer satisfaction. An entire process to ensure the product fulfils requirements. Regulation of the quality of raw materials and components. Includes QC checks during manufacture/production.
Show full summary Hide full summary

Similar

Quality Standards
Alec Stevens
GCSE Revision (Plastics detailed) AQA specification
T Andrews
Plastics
fampulli
GCSE revision (Sustainability)
T Andrews
Resistant Materials- 1.1 Material properties
fampulli
Utilitarianism
mirasmith
Resistant Materials
Elisha
Properties and uses of materials
Bhuvan Pasyavula
Utilitarianism
ELeanor Turner
Design Technology Equipment Quiz
Mr P Darvill
Identify common tools and equipment
T Andrews