Assertive communication

Description

mapa
dana quintero
Mind Map by dana quintero, updated more than 1 year ago
dana quintero
Created by dana quintero over 5 years ago
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Resource summary

Assertive communication
  1. Ways of communication
    1. Voluntary act of a information between beings humans
      1. Not all forms of life communicate from the same way
        1. The human being learned to communicate through technology
      2. Characteristics of the communication
        1. Exchange process information
          1. Different are involved called instances
            1. Happens of cyclical way
              1. It is almost always about provoking an answer
            2. Types of communication
              1. Verbal
                1. Non verbal
                  1. Written
                    1. Biochemistry
                    2. Comunication elements
                      1. Transmitter
                        1. Receiver
                          1. Message
                            1. Code
                              1. Channel
                              2. Communication functions
                                1. Informative
                                  1. Formative
                                    1. Persuasive
                                      1. Expressive
                                      2. Way of communicating
                                        1. Verbal and preverbally
                                          1. Assertive behavior it implies
                                            1. Feelings
                                              1. Thoughts
                                                1. Actions
                                            2. Empathy
                                              1. A person's ability to put yourself in the place of the other
                                                1. Helps to accept different people
                                                  1. Improves the social interactions
                                              2. Communication styles
                                                1. Assertive
                                                  1. passive
                                                    1. Aggressive
                                                    2. Social ability that allows expressing feelings and opinions respecting the other
                                                      1. Adolescents greater ability to socialize
                                                        1. Ability to understand the other
                                                          1. They adapt their own language
                                                            1. Elkind (1967) proposes six characteristic forms of immaturity in adolescent thinking
                                                              1. Idealism and critical attitude
                                                                1. Controversial attitude
                                                                  1. Apparent hypocrisy
                                                                    1. Uniqueness and invulnerability
                                                                      1. Self-awareness
                                                                        1. Indecision
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