5960286
Description
Mind Map by Dylan Castellanos Mendoza, updated more than 1 year ago
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Created by Dylan Castellanos Mendoza
over 7 years ago
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Japan after WW2
- Deming's system of
profound knowledge
- The prevailing style of
management must
undergo transformation.
The transformation
requires a view from
outside.
- 1. Appreciation of a system:
understanding the overall
processes involving
suppliers, producers, and
customers of goods and
services.
- 2. Knowledge of variation: the
range and causes of variation
in quality, and use of statistical
sampling in measurements.
- 3. Theory of knowledge: the concepts
explaining knowledge and the limits
of what can be known.
- 4. Knowledge of psychology: concepts of
human nature.
- 4. Knowledge of psychology: concepts of
human nature.
- 3. Theory of knowledge: the concepts
explaining knowledge and the limits
of what can be known.
- 2. Knowledge of variation: the
range and causes of variation
in quality, and use of statistical
sampling in measurements.
- 1. Appreciation of a system:
understanding the overall
processes involving
suppliers, producers, and
customers of goods and
services.
- The prevailing style of
management must
undergo transformation.
The transformation
requires a view from
outside.
- Seven Deadly Diseases
- 1. Lack of constancy of purpose.
- 2. Emphasis on short-term profits
- 3. Evaluation by performance,
merit rating, or annual review of
performance.
- 4. Mobility of management
- 5. Running a company on visible
figures alone
- 6. Excessive medical costs
- 7. Excessive costs of warranty
- 7. Excessive costs of warranty
- 6. Excessive medical costs
- 5. Running a company on visible
figures alone
- 4. Mobility of management
- 3. Evaluation by performance,
merit rating, or annual review of
performance.
- 2. Emphasis on short-term profits
- 1. Lack of constancy of purpose.
- JUSE
- JUSE brought leaders and experts
from all of Japan's major industries
together to share the best practices.
- "Revitalise Japan's economy and
(eliminate) waste by improving quality"
- Contribute to the development of culture
and industry
- Contribute to the development of culture
and industry
- "Revitalise Japan's economy and
(eliminate) waste by improving quality"
- JUSE brought leaders and experts
from all of Japan's major industries
together to share the best practices.
- The 14 points of
management
- 1. Create constancy of
purpose toward
improvement of product
and service
- 2. Adopt the new philosophy.
- 3. Cease dependence on
inspection to achieve quality.
- 4. End the practice of
awarding business on the
basis of price tag.
- 5. Improve constantly and
forever the system of
production and service
- 6. Institute training on the job.
- 7. Institute leadership.
- 8. Drive out fear.
- 9. Break down barriers between
departments.
- 10. Eliminate slogans,
exhortations, and targets for the
work
- 11. Remove barriers that rob the
hourly worker of his right to pride
of workmanship.
- 12. Remove barriers that rob people
in management and in engineering of
their right to pride of workmanship
- 13. Institute a vigorous program of
education and self-improvement
- 14. Put everybody in the company to
work to accomplish the
transformation.
- 14. Put everybody in the company to
work to accomplish the
transformation.
- 13. Institute a vigorous program of
education and self-improvement
- 12. Remove barriers that rob people
in management and in engineering of
their right to pride of workmanship
- 11. Remove barriers that rob the
hourly worker of his right to pride
of workmanship.
- 10. Eliminate slogans,
exhortations, and targets for the
work
- 9. Break down barriers between
departments.
- 8. Drive out fear.
- 7. Institute leadership.
- 6. Institute training on the job.
- 5. Improve constantly and
forever the system of
production and service
- 4. End the practice of
awarding business on the
basis of price tag.
- 3. Cease dependence on
inspection to achieve quality.
- 2. Adopt the new philosophy.
- 1. Create constancy of
purpose toward
improvement of product
and service
- P-D-C-A
- Plan-Do-Check-Act
"Corruption"
- Deductive and
inductive learning
built into the
learning and
improvement
cycle.
- PDSA:
Plan-Do-Study-Act
- PDSA:
Plan-Do-Study-Act
- Deductive and
inductive learning
built into the
learning and
improvement
cycle.
- Plan-Do-Check-Act
"Corruption"
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