102868
Description
Mind Map by allycooper2893, updated more than 1 year ago
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Created by allycooper2893
almost 11 years ago
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BLOCK 5 UNIT 18 : CONCEPTS
- RECORD KEEPING
- Why do we need records?
- Service users' histories not forgotten
- Users can check
what is happening to
them
- Care workers can
remember what they have
done / agreed
- Signed records
- Signed records
- Care can be provided in teams
- Different agencies
- Different agencies
- = Make care safer
- Service users' histories not forgotten
- Why do we need records?
- PERSONAL RECORDS
- Have a right to access own records
- Understand
care better
- Easier to spot mistakes
- Easier to spot mistakes
- Improve
communication with
CW or GP
- Formal application / pay a fee
- Understand
care better
- Data Protection Act 1998 / Freedom of Information Act 2000
- Have a right to access own records
- ELECTRONIC RECORDS
- Advantages
- Better access = internet access
and PC / more accessible for
visually impaired
- Legibility = typed
- Better outcomes = better
communication with GP / improve
accuracy / immediate access to
test results
- More information that paper records
- Better access = internet access
and PC / more accessible for
visually impaired
- Disadvantages
- Internet & computer access
- Not everybody
has a PC or
internet
- Can't use a
computer
- Not everybody
has a PC or
internet
- Technical language
- Records kept in note format /
abbreviation = don't make sense to
service user
- Records kept in note format /
abbreviation = don't make sense to
service user
- Costs
- Costs to NHS
- Hardware / software /
maintenance / staff-training
- Reliability
- Reliability
- Hardware / software /
maintenance / staff-training
- Costs to NHS
- Security & confidentiatlity
- computer hackers
- less secure
- computer hackers
- Internet & computer access
- Advantages
- SHARING INFORMATION
- Department for children, schools and families
- Important for early
intervention - children
get services / help they
need
- Protect young
people from
abuse / harm /
neglect
- Important for early
intervention - children
get services / help they
need
- Department for children, schools and families
- CONFIDENTIAL INFORMATION
- Not publicly known
- Person sharing info
understood it
wouldn't be shared
with others
- SENSITIVE
INFORMATION
- Race / ethnicity /
political opinions /
religion + beliefs /
trade union /
physical + mental
conditions / sexual
life / offences +
crimes
- Race / ethnicity /
political opinions /
religion + beliefs /
trade union /
physical + mental
conditions / sexual
life / offences +
crimes
- Consent to share
- Explicit
- Person gives consent / understand what
they are agreeing to / understands
implications
- Person gives consent / understand what
they are agreeing to / understands
implications
- Implied
- Have not consented but behaviour suggests
they are happy for info be passed on
- People understand info is
shared to provide health
care
- Have not consented but behaviour suggests
they are happy for info be passed on
- Explicit
- Courts of law can demand
information = cannot be kept
confidential
- Not publicly known
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