Personal Training - Thank you for calling COR. This is "x" how may I help you?

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Personal Training Mind Map
COR Physical Therapy
Mind Map by COR Physical Therapy, updated more than 1 year ago More Less
brizia arce
Created by brizia arce about 6 years ago
COR Physical Therapy
Copied by COR Physical Therapy about 6 years ago
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Resource summary

Personal Training - Thank you for calling COR. This is "x" how may I help you?
  1. Tell me about your personal training.
    1. How much is personal training?
      1. Great question! First, may I ask how am I speaking with?
        1. "x"
          1. Hi "x"! To give you a proper quote it will help me to know what you want to work on & be better with.
            1. Yes, I want to "x"
              1. Ok, thanks for sharing. "x" has worked with thousands of clients just like you, helping them be better! When would you like to schedule for an appointment?
                1. x" date
                  1. Perfect. I have you scheduled w/ "x" on "x". Our clients typically come 3x/week, do you want to schedule those now?
                    1. Yes
                      1. No
                        1. Ok, next I will send you the waiver. Please complete this before your session.
                          1. Ok
                            1. Last thing, may I ask how did you hear about us?
                              1. "x"
                                1. Perfect! We see a lot of people from "x". We will see you on "x"
                2. Please, can I just get the pricing.
                  1. Of course! Our prices start @ $199 for four 30 minute partner group training sessions & as low as $249 for four individual training sessions. How often did you want to come in?
                    1. I don't want to schedule
                      1. Ok, well may I ask when a good time would be to call back & make sure that you found a solution to make you better?
                        1. Yes, you can call at "x".
                          1. Perfect. We will call you at "x"
                          2. No
                        2. "x" frequently
                          1. Perfect, did you want to schedule ASAP or did you have a day & time in mind?
                            1. Day & time
                              1. Ok, I have you scheduled @ "x" w/ "x"
                              2. ASAP
                            2. Unsure
                              1. Our clients typically come 3x/week, do you want to schedule those now?
                              2. Do you have any other cheaper pricing options?
                                1. We do have an open gym membership. Clients will not receive personalized workouts (unless client purchases COR Elite/COR Insider) but you do get full access to the gym and equipment during our hours of operation. We have four different memberships within the open gym option. Would you like to hear the different options and prices?
                                  1. Yes please
                                    1. We offer the COR Starter for $49 month-month and $39 for a monthly reoccurring price. The COR Starter allows for gym access only. The COR Plus is $69 for a monthly reoccurring price. This includes gym access and quarterly injury screens. The COR Elite package is $99 for a monthly reoccurring price. This includes gym access, quarterly injury screens, and quarterly individualized program. The last option is the COR Insider. This one is $129 for a monthly reoccurring price. The COR Insider includes gym access, quarterly screens, quarterly individualized program, and a 30 minute monthly massage.
                                    2. No, thank you.
                            3. All of our sessions are individualized & specific to the goals of the individual. May I ask what you want to improve?
                              1. We do perform '"x" training with some of our clients, however, since all of our sessions are individualized, may I ask what you want to improve?
                          2. Do you all do "x" training?
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