151400
Description
Mind Map by Arta Krasniqi, updated more than 1 year ago
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Created by Arta Krasniqi
almost 11 years ago
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My learning context
- Restuarant
- Meeting needs of customers
- Communication with customers
- Make customers feel valuable
- Understand their needs and put them
at the heart of the restaurant
- Understand their needs and put them
at the heart of the restaurant
- Make customers feel valuable
- Learn and develop skills on how to take
orders over the phone
- Will need to get trained for this, ask manager for
help as well as watch other colleagues how they
answer phones, and how they deal with
customers over the phone
- This would be direct observation, will help
me to gain knowledge and understanding of
my job role
- This would be direct observation, will help
me to gain knowledge and understanding of
my job role
- Revise the menu, and the types of alcohol and other
drinks the restaurant offers
- To build my motivation
when taking an order for a
customer
- Deal with multiple complex orders
- Will allow me to understand how to deal
with complex situations
- Will build my motivations and develop
my self awareness as well as initiative
- Will build my motivations and develop
my self awareness as well as initiative
- Gain knowledge and experience on how to to prepare
the different dishes available at the restaurant for
customers
- Gain knowledge and
memorise the different types of
ingredients used
- Gain knowledge and
memorise the different types of
ingredients used
- Will allow me to understand how to deal
with complex situations
- To build my motivation
when taking an order for a
customer
- Will need to get trained for this, ask manager for
help as well as watch other colleagues how they
answer phones, and how they deal with
customers over the phone
- Communication with customers
- Change working hours
- Part time
- Will be able to gain more time for studies
- Concentration for studies will increase
- Concentration for studies will increase
- Won't be as tired as when i'm working full time
- Stress levels will decrease
- Will be able to gain more time for studies
- Part time
- Meeting needs of customers
- Studies
- Haven't studied in a while
- Settle back into studies
- Talk to mentor
- Advice
- Guidance
- Support
- Advice
- Extended reading
- Newspapers, books, articles
- Reliability and relevance to university course
- Reliability and relevance to university course
- Newspapers, books, articles
- Resources for assignments
- Referencing
- Harvard referencing
- Check for plagiarism
- Harvard referencing
- Books, websites, articles,
newspapers etc
- Relevance and reliability
- gain knowledge relevant
to my oucrse
- gain knowledge relevant
to my oucrse
- Gain knowledge through reading
- Will be able to write clear and
informative assignments
- Will be able to write clear and
informative assignments
- Relevance and reliability
- Referencing
- Talk to mentor
- Settle back into studies
- Haven't studied in a while
- Time management
- Managing change
- Decision making
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