151923
Description
Mind Map by Haroon Ashraf, updated more than 1 year ago
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Created by Haroon Ashraf
almost 11 years ago
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PIA complaint
letter
- Introduction
- General Details
- Who you are
- Flight details
- Who you are
- Why your complaining
(briefly)
- Lack of Communication
- Inconsiderate Behaviour
- Unprofessional Behaviour
- Lack of Communication
- General Details
- Communication
- Between Staff and 'Us'
- Lie after Lie
- People become Frustrated
- Lies
- How long we were staying in Moscow Airport
- When we were receiving food
- When the flight was taking off
- Baggage
- How long we were staying in Moscow Airport
- People become Frustrated
- Rude Behaviour
- Ignoring people
- Rudely answering
- Losing temper
- Unproffesional
- Unproffesional
- Ignoring people
- Between Staff and 'Us'
- Inconsiderate Behaviour
- Needs were not met
- Even safety needs of the passengers
- Even safety needs of the passengers
- Food and drink
- food provided after 5 hours
- Safety
- People with Diabetes
- Airport did not take £
- Currency machine was broken
- Currency machine was broken
- People with Diabetes
- A few bottles of water, a sandwhich and a cake
- Some people received no food
- Safety
- People were fasting
- food provided after 5 hours
- Needs were not met
- Conclusion
- How we should have been treated
- Like at Heathrow
- Good communication
- Told exactly whats happening
- Good communication
- Like at Heathrow
- Compensation
- How we should have been treated
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