Chapter 1: Introduction to Systems Analysis and Design

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Phase 1 - Chapter 1 - Introduction to Systems Analysis and Design
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Chapter 1: Introduction to Systems Analysis and Design
1 What is Information Technology
1.1 The Information Technology Department
1.1.1 Application Development
1.1.2 Systems Support & Security
1.1.3 User Support
1.1.4 Data Administration
1.1.5 Network Administration
1.1.6 Web Support
1.1.7 Quality Assurance
1.2 Welcome to the 21st Century
1.2.1 Business in the 21st Century
1.2.1.1 The Internet Model
1.2.1.2 B2C
1.2.1.3 B2B
1.2.1.4 Whats Next?
1.3 Systems Analysis & Design
1.4 What does Systems Analyst do?
1.4.1 Role
1.4.2 Knowledge Skill & Education
1.4.2.1 Communication Skill
1.4.2.2 Business Skill
1.4.2.2.1 Modeling Business Operations
1.4.2.2.1.1 Business Profiles
1.4.2.2.1.2 Business Processes
1.4.2.3 Critical Thinking Skills
1.4.2.4 Eductaion
2 Information System
2.1 Information System Components
2.1.1 Software
2.1.2 Hardware
2.1.3 Data
2.1.4 Processes
2.1.5 People
2.1.5.1 What information do Users need?
2.1.5.1.1 Top Managers
2.1.5.1.2 Middle Managers & Knowledge Worders
2.1.5.1.3 Supervisors & Team Leaders
2.1.5.1.4 Operational Employees
2.2 Business Information Systems
2.2.1 Enterprise Computing
2.2.2 Transaction Processing
2.2.3 Business Support
2.2.4 Knowledge Management
2.2.5 User Productivity
2.2.6 Systems Integration
3 Systems Development
3.1 Systems Development Tools
3.1.1 Modeling
3.1.2 Computer-Aided Systems Engineering (CASE) Tools
3.2 Systems Development Methods
3.2.1 Structured Analysis
3.2.1.1 Systems Planning
3.2.1.2 Systems Analysis
3.2.1.3 Systems Design
3.2.1.4 Systems Implementation
3.2.1.5 Systems Support & Security
3.2.2 Object Orientated Analysis
3.2.3 Agile Methods
3.2.4 Other Development Tools
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