511920
Description
2 Interpretations of CSCW
- Goal: Improve teamwork by using information- and
communication systems. -> more flexible, more human and social
- Origin: Interest in other disciplines like sociologists, economists...
- Work centered, cooperative
support of group work by
computers. Business oriented view
- Work: components and
effect of operational system
Annotations:
- - Organization of work - Techniques and methods of work - assignments of work - person has double function as coordinatior an executor
- Cooperative work: coop.
between individuals, groups
and organizations towards a
certain goal
- intensity of
communication as
benchmark for
cooperation
- intensity of
communication as
benchmark for
cooperation
- Supported cooperative Work
- support on content level: supply of information,
processing content of information
- Cooperation process
- support on content level: supply of information,
processing content of information
- Computer SCW: use of
computers to support
cooperative work
- Work: components and
effect of operational system
- Research approach
- Comprehension and Explanation of Group Work
Annotations:
- Analysis and description of characteristics of the groups and the group processes, communication processes in group, influence of use of technology
- Analysis of: planning tasks,
creative tasks, intellectual tasks...
- Work methods and techniques from different disciplines
- computer science: modeling techniques, flow charts etc.
- Organization theory: techniques to create alternatives, brainstorming...
- statistics and social science etc
- computer science: modeling techniques, flow charts etc.
- Tools and System Development
- Challenge: To design the system under
the influence of social and behavioral
science factors
- programming languages, prototypes, field and lab development
- Challenge: To design the system under
the influence of social and behavioral
science factors
- Comprehension and Explanation of Group Work
- Related concepts
- Groupware und Work
Group computing
- Groupware as software support for
cooperative systems
Annotations:
- besteht aus Soft- und Hardware
- human: group processes
carried out
intentionally
- required software
- Workgroup computing
Annotations:
- addition of flexible and mostly computer supported tool environments in organizations. Praktische Anwendung der Groupware
- Groupware as software support for
cooperative systems
- Workflow Management
Annotations:
- support of enterprise-wide processes.
- process automation
system on basis of
existing systems
- workflow: finite sequence
of activities triggered and
finished by an event
- Workflow Management:
modeling, simulation,
execution and control of
workflow
- WM System: multiple tools
supporting daily tasks
- Communities: informal group of people
with same interests, goals od perform similar activities
Annotations:
- not bound to organizational or corporate boundaries. All participants benefit from collaboration
- communities of practice
- area of expertise
- community
- practice
- area of expertise
- community support systems
Annotations:
- requirements: - support of communication/cooperation - establishment of group awareness - search function fo find certain participants with special knowledge
- Groupware und Work
Group computing
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