Effective Verbal Communication involves:

Description

GCSE HSC (Communication) Mind Map on Effective Verbal Communication involves:, created by lucykatewarman1227 on 20/03/2014.
lucykatewarman1227
Mind Map by lucykatewarman1227, updated more than 1 year ago
lucykatewarman1227
Created by lucykatewarman1227 about 10 years ago
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Resource summary

Effective Verbal Communication involves:
  1. clear speech, pronouncing words correctly, sounding the ends of words
    1. avoiding slang including regional words and phrases
      1. avoiding jargon, including unnecessary use of acronyms and words
        1. use of fomal/informal and age-appropriate language
          1. pace, tone and pitch
            1. use of non - discriminatory language
              1. active listening skills
                1. knowing how to use questions effectively
                  1. using skills to keep a conversation going
                    1. understanding cultural differences
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