Problem Solving

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university Thinking & language Mind Map on Problem Solving, created by issy_hinds on 27/03/2014.
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Mind Map by issy_hinds, updated more than 1 year ago
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Created by issy_hinds about 10 years ago
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Resource summary

Problem Solving
  1. Knowledge lean: only whats in problem knowledge needed ie. 4 X 12
    1. K-L problems allow us to: control the complexity of the problem, control the number of solutions, investigate general processes underlying human problem solving behaviour without:requiring experts in particular field, being unsure of what constitutes a 'valid' solution
    2. Knowledge-rich: knowledge outwith problem needed ie. how do I find a job?
      1. History of research: Behaviourist view (eg Thorndyke, 1911) problem solving is a result of trial and error, simply a reproduction of learned behaviour. Idea pervaded all of behaviourism.
        1. For humans very different school of thinking, no trial and error. Gestalt view (eg. Kohler, 1927) problems can be solved be 'insight', all mental representations of a solution can be restructured so right solution just appears. Problem solving both reproductive and productive. Reproduction of previous behaviour can be useful but can also hinder problem solving-functional fixedness. Production is characterized by insight ans restructurings;often accompanied by 'ah-ha!'
        2. Difficulties: functional fixedness- a tendency to use objects and concepts in the problem enviroment in only their customary and usual way. hard to imagine using an object for another other than intended purpose (maier 1931) string problem only 39% of people got it, had to use objects as weights, insight comes when you realise this (this is productive thought). Dunker (1945) candle problem: if functional f is there won't be able to see past box being just for thumtacks (reproductive), did better when tacks are next to box. Scheerer (1963) fixated on shape of dots feel you can't go outside it, but thats how you solve problem
          1. previous experience not relavent for these tasks, insight lead to understanding. seperation of learning and problem solving. Previous experience appears to decrease probablitity of insight, as we see when tacks are taken out of box
            1. (Negative) set effects : tendancy to solve problem in a particular way, using a single approach. Luchins (1942) by realising there was a particular rule to approach problem subjects simply fixed on it, only able to interact with this problem based on that and struggled to let go of this. Monk story, set effect that details matter, can't let go of details
              1. Both set and fixed examples of failure to search for other possibilities beyond the typical ie. conformation bias. people normally have trouble thinking of ways to falsify or contradict themselves 'how can i not use this as a box?'
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