Quiz
Management control
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Perguntas do quiz (32)
1Salary increases provide a non-monetary reward persisting for many years
- AVerdadeiro
- BFalso
2Myopic managers are excessively concerned with long-term value creation and do not focus on the short-term
- AVerdadeiro
- BFalso
3The value (in monetary terms) of the ending stock of raw materials is an asset that has to be included in the budgeted balance sheet
- AVerdadeiro
- BFalso
4The article by Kallio & Kallio (2014) in the course compendium depicts the implementation of management-by-results (MBR) in Finnish Universities. After a careful reading, it can be stated that cultural controls is the most prominent control alternative discussed in the article
- AVerdadeiro
- BFalso
5The side-effect which is generated when employees need their superior's approval before they can execute a task is called [blank_start]operating delays[blank_end]
- Aoperating delays
6Teacher DA had started a discussion forum on the online learning platform where students could share questions and answers connected to various course-related issues. Just before the ''Budgeting Test'', eight students raised their doubts concerning the budgeted balanced sheet. Teacher DA was expecting someone to reply and help those eight students. Unfortunately no one responded. Teacher DA started to think: how is it possible that no one helps classmates who are facing difficulties? Evidently, Teacher DA needed to strengthen a control alternative called [blank_start]cultural control[blank_end]
- Acultural control
7At Statoil, employees have individual goals related to both results and behavior. Therefore the evaluation of employee' results is based on an ''objective'' approach
- AVerdadeiro
- BFalso
8It can be argued that a new plant manager is myopic, given his excessive concern with long-term value creation and lack of focus on short-term resutls
- AVerdadeiro
- BFalso
9When adopting action accountability, the use of mystery shoppers can be a way of monitoring employees' behavior and allows them to control if employees are behaving in line with the desired action.
- AVerdadeiro
- BFalso
10The article written by Kallio & Kallio (2014) describes the implementation of management-by-results in Finnish Universities. After analyzing the article, it can be stated that physical and social arrangements is the most prominent control form discussed in the article.
- AVerdadeiro
- BFalso
11The fact that the manager Tom Emory did not know if he had to prioritize quality or cost-efficiency clearly shows that the company is affected by a management control problem called [blank_start]lack of direction[blank_end]
- Alack of direction
12The article by Pfister and Peda (2019) shows that the use of Digital Communication Platforms has influenced the management control systems of the company. Specifically, Pfister and Peda noticed that the reliance on Digital Communication Platforms (especially in the form of instant messaging) stimulated the establishment of ''peer monitoring'', i.e. the creation of new social norms in which people belonging to the same group were monitoring each other's behaviors. It was evident ''who was working and who was not working''. This implication shows how Digital Communication Platforms can complement a control alternative called [blank_start]cultural control[blank_end]
- Acultural control
13Suppose that, after having made the proper corrections and completions, Brita approves the budget prepared by Peter. What specific control form has been executed by Brita?
- AOperating delay
- BPreaction review
- CResults accountability
14One possible side-effect of [blank_start]preaction review[blank_end] is that it may induce operating delays, due to the requirement of a superior's approval.
- Apreaction review
15[blank_start]Results accountability[blank_end] influences actions because it forces people to be considerate of the consequences of their actions
- AResults accountability
16There are 4 elements involved in establishing a control system. First, we need to define the [blank_start]performance[blank_end] dimension. Then we need to be able to [blank_start]measure[blank_end] the results. Thirdly, we need to set a [blank_start]target[blank_end], and lastly, we need to provide an [blank_start]incentive[blank_end] system that is either monetary or non-monetary.
- Aperformance
- Bmeasure
- Ctarget
- Dincentive
17[blank_start]Action control[blank_end] ensures that employees perform (or do not perform) certain actions that are known to be beneficial (or harmful) to the organization
- AAction control
18Most action controls are [blank_start]proactive[blank_end], meaning that they, for example, stop people from stealing the toilet rolls before they actually steal them.
- Aproactive
19A type of action control is [blank_start]action accountability[blank_end], which is a type of feedback control system by which employees are held accountable for their actions.
- Aaction accountability
20Action control is a [blank_start]direct[blank_end] form of control
- Adirect
- BIndirect
21We can shape culture by implementing a code of conduct, as well as providing group rewards
- AVerdadeiro
- BFalso
22Code of conduct is a form of people control
- AVerdadeiro
- BFalso
23[blank_start]Budget slack[blank_end] is the deliberate under-estimation of budgeted revenue or over-estimation of budgeted expenses. This allows managers a much better chance of "making their numbers," which is particularly important for them if performance appraisals and bonuses are tied to the achievement of budgeted numbers.
- ABudget slack
24Having employees at all levels of an organization actively engage in making decisions about the budget is called [blank_start]participative budgeting[blank_end]
- Aparticipative budgeting
25''Extending the measurement horizon'' and the ''reduction of the pressure for short-term profit'' are ways to overcome [blank_start]myopia[blank_end]
- Amyopia
26Common negative effects of budgets are that they may stimulate [blank_start]unethical[blank_end] behavior, as well as creating an illusion of [blank_start]control[blank_end]
- Acontrol
- Bunethical
27A [blank_start]financial responsibility[blank_end] center is a center in which the manager’s responsibilities are defined primarily in financial terms
- Afinancial responsibility
28In [blank_start]cost[blank_end] centers, managers are held accountable for expenses (a financial measure of the inputs consumed by the responsibility center)
- Acost
29In [blank_start]profit[blank_end] centers, managers are held accountable for generating profits (a financial measure of the difference between revenues and costs)
- Aprofit
30Managers of [blank_start]investment[blank_end] centers are held accountable for the accounting returns (profits) on the investment made to generate those returns
- Ainvestment
31What criteria should an incentive fulfill to be a good incentive?
- AIt should be large enough to have an impact
- BIt should be understandable
- CIt should be cost-efficient
- DIt should be reversible
32There are two types of financial measures, market-based and [blank_start]accounting[blank_end]-based
- Aaccounting
Informações
- Descrição
- Quiz sobre Management control, criado por David Persson em 23-03-2020.
- Autor
- David Persson
- Idioma
- English
- Visualizações
- 7
- Avaliação
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