Flashcards
Skill 6 Processes
Flashcards do conjunto (17)
- 1Why Process are needed (management)Vehicle of communication
1. Explain how to perform tasks
2. Transfer knowledge
3. Free management from "expediting work products"
4.etc... - 2Why Process are needed (workers)1. Increase probability of desired deliverable
2. known standards for work delivered
3. predictability of work process - 3PolicyStates why a process exists or its purpose.
- 4StandardState what must happen to meet the intent of the policy. Must be measurable, attainable, and necessary.
- 5ProceduresDescribe how work must be done.
- 6Management processesprocesses that govern how an org conducts business, (hr, planning,budgeting)
- 7Work Processesperformance of a specific work activity or application (sys dev, contracting, cm, acquistion of software)
- 8Check Processesassure that work processes are performed in accordance with the product standards and customer needs (document reviews, program reviews, testing are performed)
- 9Plan and ACTManagement processes
- 10Do componentWork Processes
- 11Check ComponentCheck Component
- 12Process Continuum
- 13Proc Management Processes (Plan)(Enables process definition)
1.Inventory-defines list of processes for to help org accomplish goals
2.Mapping-identifies relation between proc and goals/people/deliverables
3.Planning-sets priorities - 14Proc Management Processes (Do)(Enables process execution)
4.Definition-defines policies, standards, task procedures, deliverables, people/skill requirements, and tools
5.Controls-identify level & type of qc needed within a process - 15Proc Management Processes (Check)(Enables Process Assessment)
6. Measurement-What measures are needed to manage by fact - 16Proc Management Processes (Act)(Enable process improvement)
7.Improvement-uses facts to indentify root causes of problems/reduce variation - 172 components of process Improvement1. Establish Process improvement team
2. Provide team with a process to use for improvement
Informações
- Descrição
- FlashCards sobre Skill 6 Processes, criado por Ken Fukuchi em 18-09-2015.
- Criado por
- Ken Fukuchi
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