Flashcards
Week 1 Introduction
Flashcards do conjunto (15)
- 1Organisation behaviourA field of study that investigates the impact that individuals, groups and structure have on behaviour within organisations
- 2Intuition vs. systematic studyIntuition: A feeling (preconceived notions)
Systematic study: looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence (facts) - 3Theories- Testable
- Fact-based framework, describing a phenomenon
1. describes behaviour
2. make predictions about future behaviour - 4Dependent variables in accurate measurement- Productivity: performance measure (efficiency and effectiveness)
- Absenteeism
- Turnover
- Organisational Citizenship Behaviour (OCB): not employee's formal job requirements
- Job satisfaction - 5Independent variables in accurate measurementThe presumed cause of some change in the dependent variable, e.g. work attitudes, leader behaviours, work design, organisation characteristics (culture etc.)
- 6Universal approachPfeffer's 7 Best Practices
1. employment security
2. selective hiring
3. self-managed teams/decentralised decision making
4. higher compensation/contingent on performance
5. extensive training
6. reduced status and wage distinction
7. extensive sharing of financial and performance information - 7Contingency approachNeeds to be a "fit" between practices and business strategies
- 8Bleak houseLow cost business -> quantity not quality
- 9Black holeshort-sided 'downsizing' and careless organisational restructuring within UK businesses
- 10History: 18th centuryIO psychology: field of organisational psychology
- emerged in the response to the industrial revolution in Britain
- focusing on efficiency and fatigue - 11History: 19th centuryEarly psychologists:
- Hugo Munsterberg: job design to maximise productivity
- Walter Dill Scott: psychology of advert
- Frederick W. Taylor: Scientific management - "time and motion studies" - 12History: WWIScreening and placement of people in industry
Selection and recruitment - 13History: 1920first psych PhD awarded
(to a WOMAN!) - 14History: Hawthorne StudiesThe Depression and WWII
- Elton Mayo: Australian researcher who worked in America - studied impact of lighting on productivity in the workplace - 15History: Post war years and modern eraPersonnel selection and evaluation of employees
Informações
- Descrição
- FlashCards sobre Week 1 Introduction, criado por Tina Tsianakas em 02-11-2018.
- Criado por
- Tina Tsianakas
- Visualizações
- 0
- Avaliação