Flashcards
APA Chapter 10
Flashcards do conjunto (29)
- 1SenderThe person who initiates the communication process.
- 2Initial credibilityThe degree of credibility an individual has before interpersonal communication begins.
- 3Derived credibilityAn individual's perceived credibility during interpersonal communication.
- 4Terminal credibilityAn individual's perceived credibility after interpersonal communication in a given situation has occurred.
- 5MessageThe words a sender uses in the communications process and their underlying theme.
- 6EncodingThe process of translating a message into words.
- 7MediumThe means by which a message is transmitted form sender to receiver.
- 8ParalangaugeThe information conveyed through voice characteristics, such as pitch, rate, tone, and volume.
- 9Nonverbal communicationCommunication that is not spoken or written, including eye movement, kinesics, appearance, and time and space.
- 10EmblemA gesture substituted for words.
- 11IllustratorA gesture that accompanies spoken words, used for emphasis.
- 12RegulatorA gesture used to aid that flow of conversion.
- 13AdaptorA gesture indicating a communicator's probably behavior.
- 14Openness gestureA person's motion or posture suggesting a positive reaction or receptivity.
- 15Confidence gestureA person's motion or posture suggesting amicability and non defensiveness.
- 16Defensive gestureA person's motion or posture suggesting suspicion, distrust, or dislike.
- 17Nervous gestureA person's motion or posture suggesting a tension level that is not conducive to effective communication.
- 18ReceiverThe person who chooses from the verbal and nonverbal symbols in the sender's message to interpret the message's meaning.
- 19DecodingThe process by which a receiver interprets a sender's message.
- 20Active listeningThe process of listening with mental and physical openness to more clearly determine a message's meaning.
- 21FeedbackThe information the receiver sends back to the sender in the communication process.
- 22PerceptionThe means through which individuals gather information from their environment.
- 23AttributionThe process of assigning or ascribing a characteristic or quality to a person or object.
- 24StereotypingThe act of labeling members or groups and placing them in categories that provide an incomplete or inaccurate description of a given individual.
- 25Halo effectA perceptual distortion that occurs when a person uses a positive or negative attribute to form an overall impression of another person.
- 26Selective perceptionThe tendency to understand only those signal that are consistent with a person's past experiences.
- 27ProjectionA perceptual distortion that occurs when a person assumes that other people share his or her values, beliefs, and goals.
- 28Primary effectA perceptual distortion caused by the influence of first impressions.
- 29Integrative bargainingA conflict resolution method by which two or more parties must first understand their relationship, their respective perceptions, and their attitudes in order to resolve their conflict.
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- APA APA FlashCards sobre APA Chapter 10, criado por Sarah C em 15-06-2016.
- Criado por
- Sarah C · jun 2016
- Atualizado
- 16 jun 2016
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