Chapter 6

Descrição

FlashCards sobre Chapter 6, criado por Megan McPherson em 06-10-2016.
Megan McPherson
FlashCards por Megan McPherson, atualizado more than 1 year ago
Megan McPherson
Criado por Megan McPherson mais de 7 anos atrás
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Resumo de Recurso

Questão Responda
6 relationship rules Respect partners privacy, make eye-contact with partner, do not discuss with others things that are said in confidence, do not criticize others in public, repay debts, follow the rules for fidelity
Hedging Humbling yourself "I'm no expert, of course, but.."
Credentialing "I am an expert so.."
Sin licenses I know you'll react negatively, but that's the way it has to be
Cognitive "You won't believe me.." "this might sound crazy but..."
Appeal for suspended judgement I know you're going to be tempted to act unfavorably but wait until you hear the whole story
Four types of ritualistic exchanges Greetings, forms of address, relational openings, small talk
Greeting sequence Sighting-orientation-initiation, distant salutation, approach, close salutation
Four Forms of address Formal-impersonal, ambiguous formality, informal, intimate-affectionate
Functions of small talk Satisfies inclusion needs, functions for socialization, safe procedure for showing ourselves, interpersonal pacifier, can uncover integral topics

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