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OBSERVATION AND INTERVIEWING

INTERVIEWING

OBSERVATION

roles

TO OBSERVER AS PARTICIPANT

COMPLETE PARTICIPANT

COMPLETE OBSERVER

TO PARTICIPANT AS OBSERVER

VS

PARTICIPANT

NONPARTICIPANT

RESEACHER PARTICIPATES AS AN ACTIVE MEMBER

RESEARCHER DOES NOT PARTICIPATE IN AN ACTIVITY

techniques

FIX CODING SCHEME

CODING SCHEME

SET OF CATEGORIES

OBSERVER CHOOSE WHAT TO OBSERVE

OBSERVER EFFECT

EFFECT THE PESENCE OF AN OBSERVER

OBSERVER BIAS

POSSIBILITY THAT CERTAIN CHARACTERISTICS MAY AFFECT

purposes

FIND OUT HOW THEY THINK OR FEEL

PROVIDE A CHECK ON THE OBSERVATIONS

interviews may be

SEMISTRUCTURED

STUCTURED

RETROSPECTIVE

INFORMAL

questions

EXPERIENCE QUESTIONS

BACKGROUND QUESTIONS

SENSORY QUESTIONS

KNOWLEDGE QUESTIONS

FEELINGS QUESTIONS

OPINION QUESTIONS