Identifying and Sharing Good Practices

Identifying and Sharing Good Practices

1. is a process or methodology that has been shown to be effective in one part of the organization and might be effective in another too

   • promising practices, demonstrated practices, and replicated practices
   • Good practice programs
     • good practices databases that connect people with information
     • collaboration or knowledge sharing and learning mechanism
     • 1. Identify Users’ Requirements
       • 2. Discover Good Practices.
         • 3. Document Good Practices.
           • Title
           • Profile
           • Context
           • Resources
           • Description
           • Lessons Learned
           • Links to Resources
           • Tools and Techniques
           • 4. Validate Good Practices
             • 5. Disseminate and Apply
               • 6. Develop a Supporting Infrastructure
             • to have a panel of peer reviewers evaluate a potential good practice and obtein feedback from clients

2. Identify and replace poor practices

3. Make contact to the provider of the good practice easy.

4. Do not underestimate the importance of organizational culture

5. Resist the temptation to focus on explicit knowledge: it is through people that deep knowledge is transferred

6. Promote the good practice resource actively

7. Monitor usage of the good practice resource

8. Recognize the individuals and groups who submit good practices.

9. Tie good practices to business drivers

10. Do not be too prescriptive about good practices

11. Do not think that Good practices are a quick-fix solution, setting up the required processes and infrastructure can be resource intensive.

12. Raise the performance of poor performers closer to that of the best

13. Decrease the learning curve of new employees

14. Reduce rework and prevent “reinvention of the wheel”

15. Cut costs through better productivity and efficiency

16. Improve services

17. Minimize organizational knowledge loss