Intellectual Capital and Knowlege Management

Intellectual Capital and Knowlege Management

1. Consequence of certain elements in the collectivity

2. Dynamic and linked to Knowledge Managment

   • Knoledge Managment Strategies
     • Based on:
       • 1) How it creates values for customers 2) How it supports the economic model 3) How people deliver the value and economics
         • A good mix of these strategies: 80/20
           • Codification
             • Standarization of Products
               • Maturity of products
                 • Explicit Knowledge
             • Economics of Reuse
               • Saves Work
                 • Decrese communication Costs
                   • Company can take more Projects
           • Personalization
             • Customization of Products
               • Innovative Products
                 • Tacit Knowledge
             • Experts Economics
               • Advice: Rich Tacit Knowledge
                 • Slow
                   • Difficult to hire consultants
                     • Customized Offer = Higher Prices

3. Background

   • Tobin's Ratio
     • Q<1
       • Market Value lower than its reproduction
     • Q>1
       • High Profit & Income
     • Asset market value VS replacement cost
       • External factors affect market and book value
   • Human R. Performance
     • Search reliable and relevant mesurments for the organization
     • Measures: Outweigh cost of collecting data
     • Benchmarking
       • (Comparing top organizations processes/ Products, etc with the org to implement new ideas)

4. 3 Main Capitals

   • Human
     • Changes in monetary and psychic income through activities that involve increasing resources in people
       • Predominatly investigated from individual or organizational learing perspective
   • Social
     • 3 Dimensions
       • Structural
         • Connections between actors, hierarchy density of networks
       • Relational
         • History of interactions (Trust norms, expectations)
       • Cognitive
         • Shared meanings, interpretations, mental models
   • Intellectual
     • Documents, data, drawings, programs, inventions, processes, etc.
     • Patents: Good source of income through secure valuable sources in licensing agreements.
     • Copyrights: Rights of the owner in the distribution to prevent copying, ditributing, performing or displaying material.