The role of knowledge management in innovation

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Resumen realizado por Vicente Moreno de la lectura The role of knowledge management in innovation Marina du Plessis
Carlos Vicente  Moreno Roballo
Mind Map by Carlos Vicente Moreno Roballo, updated more than 1 year ago
Carlos Vicente  Moreno Roballo
Created by Carlos Vicente Moreno Roballo over 7 years ago
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The role of knowledge management in innovation
  1. Innovation
    1. Innovation refers to the introduction of a new combination of the essential factors of production into the production system Chen et al. (2004)
      1. Innovation capital
        1. is the competence of organizing and implementing research and development
          1. bringing forth (dar a luz) the new technology and the new product to meet the demands of customers.
            1. It involves
              1. The new product
                1. The new technology
                  1. The new market
                    1. The new material
                      1. And the new combination
                        1. Carlos Vicente Moreno Roballo MBIX
      2. Herkema (2003) defines innovation as a knowledge process aimed (destinado) at creating new knowledge geared (orientado) towards the development of commercial and viable solutions
        1. Innovation is a process
          1. wherein knowledge is acquired,
            1. shared
              1. and assimilated
                1. with the aim to create new knowledge
                  1. which embodies (incorpora) products and services
        2. Innovation can broadly be described as the implementation of discoveries and interventions and the process by which new outcomes, whether products, systems or processes, come into being (Gloet and Terziovski, 2004).
          1. The authors distinguish radical and incremental innovation from one another.
            1. Incremental innovations
              1. present themselves as line extensions or modifications of existing products
                1. classified as market-pull innovations
                2. Does not require significant departure from existing business practices
                  1. are therefore likely to enhance existing internal competencies
                    1. by providing the opportunity to build on existing know-how.
                3. Radical innovations
                  1. Are considered crucial to long-term success
                    1. as they involve development and application of new technology,
                      1. some of which may change existing market structures
                4. Companies that facilitate both radical and incremental innovation are more successful than organizations that focus on one or the other.
                5. The author defines innovation
                  1. as the creation of new knowledge and ideas to facilitate new business outcomes
                    1. aimed
                      1. at improving internal business processes
                        1. and structures and to create market driven products and services
                  2. knowledge management
                    1. knowledge management Gloet y Terziovski (2004)
                      1. as the formalization of and access to experience
                        1. knowledge
                          1. and expertise that create new capabilities
                            1. enable superior performance
                              1. encourage innovation
                                1. and enhance customer value
                      2. Darroch and McNaughton (2002)
                        1. is a management function that creates or locates knowledge
                          1. manages the flow of knowledge
                            1. and ensures that knowledge is used effectively and efficiently
                              1. for the long-term benefit of the organization
                        2. Parlby and Taylor (2000)
                          1. is about supporting innovation
                            1. the generation of new ideas
                              1. and the exploitation of the organization’s thinking power
                          2. In the author’s opinion,
                            1. is as a planned, structured
                              1. approach to manage the creation
                                1. sharing, harvesting and leveraging of knowledge as an organizational asset
                              2. takes place on three levels
                                1. takes place on three levels
                                  1. team level
                                    1. organizational level
                                2. Drivers of the application of knowledge management in innovation
                                  1. is to create, build and maintain competitive advantage through utilization of knowledge and through collaboration practices
                                    1. is that knowledge is a resource used to reduce complexity in the innovation process,
                                      1. and managing knowledge as resource will consequently be of significant importance
                                      2. is the integration of knowledge both internal and external to the organization
                                        1. knowledge can be exchanged, shared, evolved, refined and made available at the point of need.
                                        2. In conclusion
                                          1. knowledge management systems have a distinctive contribution in the development of sustainable competitive advantage through innovation
                                            1. Knowledge management and innovation configuration determine how the firm can capitalize and create new knowledge, providing context wherin new product development efforts are designed, developed and completed (Shani et al., 2003).
                                          2. The nature of the role of knowledge management in innovation
                                            1. The first major role that knowledge management plays in innovation is enabling the sharing and codification of tacit knowledge.
                                              1. Tacit knowledge sharing is critical for organizations’ innovation capability
                                              2. The second major role that knowledge management plays in the innovation process is related to explicit knowledge
                                                1. The third major role that knowledge management plays in innovation is through the enabling of collaboration
                                                  1. The fourth major role that knowledge management plays in the innovation process is managing various activities in the knowledge management lifecycle, which consists of the phases of creation, gathering, sharing, leveraging of knowledge.
                                                    1. The fifth major role that knowledge management plays in the innovation environment is through the creation of a culture conducive for knowledge creation and sharing as well as collaboration:
                                                      1. In summary, knowledge management creates a culture within which the value of knowledge and application thereof is identified and communicated
                                                        1. Such a culture encourages knowledge based processes and programs, such as innovation
                                                          1. A knowledge sharing culture also creates behavioral change towards creation, sharing and leverage of knowledge
                                                      2. The value proposition of the role of knowledge management in innovation
                                                        1. Knowledge management provides a focus in the organization on the value of tacit knowledge and assists in creating the environment for tacit knowledge creation, sharing and leverage to take place
                                                          1. Knowledge management assists in converting tacit knowledge to explicit knowledge.
                                                            1. It can provide both the platforms as well as the processes to ensure that tacit knowledge becomes explicit.
                                                            2. Knowledge management facilitates collaboration in the innovation process.
                                                              1. Knowledge management allows collaboration across functional boundaries within organizations, but also across organizational boundaries through online collaboration forums as well as organizational tools and platforms such as intranets and extranets.
                                                              2. Knowledge management ensures the availability and accessibility of both tacit and explicit knowledge used in the innovation process using knowledge organization and retrieval skills and tools, such as taxonomies.
                                                                1. Knowledge management ensures the flow of knowledge used in the innovation process.
                                                                  1. Knowledge management provides platforms, tools and processes to ensure integration of an organization’s knowledge base.
                                                                    1. Knowledge management assists in identifying gaps in the knowledge base and provides processes to fill the gaps in order to aid innovation.
                                                                      1. Knowledge management assists in building competencies required in the innovation process
                                                                        1. Knowledge management provides organizational context to the body of knowledge in the organization.
                                                                          1. Knowledge management assists in steady growth of the knowledge base through gathering and capturing of explicit and tacit knowledge
                                                                            1. Knowledge management provides a knowledge-driven culture within which innovations can be incubated
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