Needs Analysis

Needs Analysis

1. question you might ask

   • Does a Performance gap exist?
   • What is causing the gap?
     • Does the employee know how to do their job?
     • Does the employee know the standard required?
   • What are the consiquences?
     • How serious are these consiquences
   • Is is a training or non-training need
     • Training need
       • What will go into the training?
       • Who requires training?
     • Non-training need
       • Refer to managment

2. Benefits

   • Identifies precisely what needs to be learnt
   • Clarifies areas of assessment
   • Highlights what people must know
   • Idenitfies specific content required for the training

3. Outcomes

   • Provides specific statement of problem
   • Identifies any non-training needs
   • Identifies required standards of performance
   • Identifies learning outcomes and objectives
   • provides cost analysis of alternative solutions

4. Problems

   • Can be costly and time consuming
   • Employees want immediate results and often view as piontless

5. Defintion

   • A systematic investigation into the workplace to identify performance gaps

6. Steps in conduction a needs analysis

   • Step 1: Document request/problem
   • step 2: Investigate prroblem
   • Step 3: Plan needs analysis
   • tep 4: Select analysis techniques
   • Step 6: Analyse the data
   • Step 5: Conduct needs analysis
   • Step 7: Report the findings

7. Sources of Data

   • interviews
   • surveys and Questionnaries
   • Observation
   • Performance analysis
   • Skills analysis and audits
   • Task malysis