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Comm 292

Enya Ho Inglês

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Comm 292

Skills
- Efficiency
- Leadership
- Analysis
- Decision Making
- Compromise
- Negotiation
OB In Action
- Individual Assignments
  - Discussion Posts
  - Chapter Quizzes
- Real Life Situations
  - Current Events
- In-Class Assignments
  - Worksheets
- Decision Matrix
Relationships
- Educators
  - Phoebe (Our TA)
  - Dr. Z
- Group 9
  - Grayson
  - Jasleen
  - Felix
  - Jack
- Friendship
- Alumni Network
  - Industry Professionals
- Campus Resources
  - Office Hours
  - SASC
  - UGO
Basics of OB
- Teamwork
  - Group 9
    - Team Projects
      - Paper Tower
      - Fantasy Project
      - Movie Case Project
      - Team Charter
    - Peer Evaluations
  - Development
    - 5-Stage Model
    - Team Efficacy
    - Punctuated Equilibrium Model
    - Team Cohesion
    - Team Identity
  - Roles
    - Key Roles
    - Conflicts
    - Ambiguity
    - Expectations
- Culture
  - Generational Culture
    - Job Satisfaction
  - Values
    - Ethics
    - Competing Values Framework
  - Diversity
    - Cultural Intelligence
  - Socialization Model
- Communication
  - Barriers
    - Lying
    - FIltering
  - Negotiation
    - Distributive
    - BATNA
      - Bargaining Zone
    - Integrative
    - Third Party
      - Mediator
      - Arbitrator
      - Conciliator
  - Direction
    - The Grapevine
    - Small-Group Network
    - Upward
    - Lateral
    - Downward
  - Channels
    - Verbal
    - Non-Verbal
    - Written
    - Informational Richness
  - Attitude
    - Cognitive
    - Behavioural
    - Affective
  - Feedback
    - Transparency
  - Conflict Resolution
    - Assertiveness
    - Cooperation
- Personality
  - Perception
    - Attribution Theory
      - Fundamental Attribution
      - Selective Perception
      - Self-Serving Bias
    - Stereotypes
      - Contrast Effect
      - Halo Effect
  - Emotions
  - Personality Tests
    - Big 5
    - MBTI
  - The Dark Triad
- Motivation
  - Rewards
    - X/Y Theory
    - Intrinsic
      - Recognition
    - Extrinisic
      - Benefits
      - Pay Structure
  - Job Redesign
    - Telecommuting
    - Job Sharing
    - Motivating Potential Score
  - Needs Theories
    - McClelland
    - Herzberg
    - Maslow
  - Employee Involvement
    - Representative Participation
    - Participative Management
  - Process Theories
    - Reinforcement
    - Goal-Setting
    - Expectancy
    - Self-Efficacy
- Structure
  - Group
  - Organizational Change
    - Action Research
    - Managing Resistence
    - Kotter's 8-Step Plan
    - Lewin's 3-Step Model
    - Appreciative Inquiry
  - Organization
    - Matrix
    - Simple
    - Bureaucracy
      - Divisional
      - Fuctional
    - Virtual
    - Circular
    - Team
  - Individual
  - Organizational Justice
    - Distributive
    - Procedural
    - Interactional
  - Leadership
    - Empowerment
      - Transactional
      - Transformational
    - Power Base
      - Legitimate
      - Coercive
      - Formal
      - Personal
      - Referent
      - Expert
      - Reward
    - Theories
      - Path-Goal
      - Fielder Contingency Model
      - Hersey and Blanchard Situational Leadership
    - Influence Tactics
      - Politics
      - Impression Management
      - Power Variables
- Decision Making
  - Effectiveness
  - Opportunity Costs
  - Efficiency