Booking Systems

Booking Systems

1. Airlines

   • 1. Home page
   • 2. Booking details
   • 3. Available flights
   • 4. Cost, customer details & payment options
   • 5. Checking in

2. Advantages (Customer)

   • 1. No need to spend money on transport on travel to book something
   • 2. Customers can make a booking at any time of day or night
   • 3. There is no risk of double booking

3. Types of booking

   • 1. Holiday booking system 2. Travel agents (Booking plane tickets & Booking holiday) 3.Rail companies 4. Cinemas 5.Theatres 6.Appointment booking system

4. Disadvantages (Customer)

   • 1. Must have a computer, internet access and basic computer skills
   • 2. Customer must have broadband in order to do an online booking

5. Disadvantages (Business)

   • 1. Other costs involved in running the business, e.g. paying for website developers
   • 2. Initial costs such as buying the hardware when starting up

6. Advantage (Business)

   • 1. Travel agents & airlines don't have to rent high street premises (expensive)
   • 2. Companies can employ fewer staff and so have a lower total wage bill
   • 3. Companies don't have to pay running costs such as electricity