SAB7#88_Quality_Control

Anotações:

• Control Quality is the process of ensuring a certain level of quality in a deliverable, whether it be a product, service, or result.

1. Project management plan
2. Quality tools
   1. Cause and effect diagram
   2. Flowchart
   3. Cheeksheet
   4. Pareto diagram
   5. Histogram
   6. Control chart
   7. Scatter diagram
3. Quality metrics
4. Quality checklist
5. Work performance data
6. Change requests
7. OPAs
8. Measurements
9. Validated changes
10. Verified deliverables
11. Work performance information
12. Change requests, including recommended corrective and preventive actions and defect repair
13. Updates to the project management plan
    1. Quality management plan
    2. process improvement plans