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Mapa mental

What people are really doing?

Vanessa Carreño Espanhol

Conteúdo do mapa

What people are really doing?

  1. Observation

    • People's experience
    • How people do it?
    • Actual context
    • Learning
    • Forget everything you ever knew
    • New concepts
  2. Good research plan

    • Understand the client objectives
    • Research protocol
      • Questions
      • Research methodologies
    • Trust and legal document
    • Setbacks
  3. Challenges

    • Different people, culture and relationships
    • Inexperienced
    • Expectations
    • First impression is the most important
    • Recording and documentation
      • Write the specific time
  4. Be engaged

    • To observe
    • Taking notes
    • Not interrupting
    • Not affecting the participant's behavior
    • To respect the privacy
    • To create value

Informações

Descrição
Mapa Mental sobre What people are really doing?, criado por Vanessa Carreño em 09-09-2021.
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