Mapa mental
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Conteúdo do mapa
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RECEIVING - HEARING AND ATTENDING THE MESSAGE
- Focus attention on the speaker's message
- Maintain your role as listener and avoid interrupting
- Avoid distraction
UNDERSTANDING - INTERPRET MEANING FROM THE MESSAGE YOU HEAR
- Avoid assuming you understand
- See the speaker's message from one's point of view
- Ask questions for clarification
- Rephrase the speaker's ideas in your own words
Informações
- Descrição
- Mapa Mental sobre Enter text here, criado por Nuramila Zafirah em 21-11-2021.
- Criado por
- Nuramila Zafirah
- Visualizações
- 1
- Avaliação
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