HOTEL STAFF

HOTEL STAFF

1. HOTEL MANAGER

   • he/she
     • Develop and implement business plans
     • Manage and coordinate activities in the hotel
     • Cope with unpleasant situations
     • Should be open-minded to new ideas
   • should be
     • hardworking
     • communicative
     • responsible
     • paitent

2. FOOD AND BEVERAGE MANAGER

   • create and maintain menus that satisfy guests
   • create event-specific menus for occasions such as banquets,...
   • take resposibility for managing food costs and controlling inventory
   • oversee the kitchen and restaurant staff/ explain their duties
     • Chef/Commis
       • chop vegetables
       • prepare meals
       • season food
       • garnish dishes

3. RECEPTIONIST

   • is a key person in contact with the guests
     • register the guests
       • full name
       • nationality
       • home address
       • signature
       • inform the guests of the room number and rate

4. HOUSEKEEPER

   • head housekeeper
     • chambermaid
       • clean rooms/bathrooms
       • change towels, linen
       • dust the bedroom
       • change tissuse
       • hoover the carpit
       • provide new soap and shampoo

5. FRONT OF OFFCIE

   • Manage positions such as:
     • receptionist
     • security
     • bellman

6. PERSONNEL

   • take responsibility for
     • Hiring
     • Reruiting
     • New employee orientation
     • Training and development

7. PURCHASING

   • Accountant
     • Calculate and distribute wages and salaries.
     • Prepare regular reports and summaries of accounting activities.
     • Manage Accounts Payable, Receivable, and department budge