SAB9#80_Metrics_vs_Standards

SAB9#80_Metrics_vs_Standards

1. Quality metrics

   • used on the Perform Quality Assurance and Control Quality processes
   • Examples
     • number of changes
     • number of items that fail inspection
     • number of bugs found
   • decide what measurement is acceptable
   • kinds of measurements you’ll take throughout your project to figure out its quality.
   • the formulas you’ll use, when you will do the measurements, why you are taking them, and how you will interpret them

2. Quality Standards

   • A document that provides, for common and repeated use, rules, guidelines, or characteristics for activities or their results, almed at the achievement of the optimum degree of order in a given context
   • help achieve higher quality
   • Examples
     • ISO 9000
       • help to organizations ensure that they have quality procedures and are following them
   • The PM must define standards as part of planning the project

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