IMPLEMENTING KM

IMPLEMENTING KM

1. ORGANISATIONAL POLITICS

   • Leadership Vision
   • Human Resource Interventions
   • Fairness Trust
     • Refreezing
     • Unfreezing
     • Moving

2. KM Iniciatives and Change Management

3. Emotional Response To Change

   • Shock
   • Denial
   • Depression
   • Letting Go
   • Testing
   • Consolidation
   • Adaptation

4. Phychological Contract and Commitment

   • Expectations Culture and Climate HR practices
     • Phychological contract fairness trust
       • Motivation
       • Commitment
         • Success of KM intervention

5. Systematic Training Cycle

   • Identify training Needs
     • Design Training Solutions
       • Implement Training Solutions
         • Evaluate Effectiveness
           • Identify Training Needs