Heuristic Evaluation- Zalora.sg

Heuristic Evaluation- Zalora.sg

1. Recognition Rather than Recall

   • Have drop down box for better viewing of category

2. Consistency & Standard

   • All text link are in different colours
   • All link go to correct places

3. Aesthetic & Minimalost Design

   • Clear separation for user to shop
   • Display sorted out in sub category

4. Flexibility & Efficiency of use

   • Order taking
   • Items can be return within 30days
   • NO free delivery if purchase not up to $40 above

5. Help users recognize, Diagnose & Recover from Errors

   • No user review us given from shoppers
   • Shopping bag indicate item(S), delivery, quantity and total price.

6. Help & Documentation

   • The HELP link is beside account

7. Match between System & Real World

   • Items shown is same when you purchased it.
   • Telephone help line for more enquiry

8. Visibility of System Status

   • User can look for promotions
   • User can look for rewards

9. User Control & Freedom

   • User can choose to shop women item / men item
   • User can shop in their market place

10. Error Preventaion

    • Some link isn't useful
    • Check out accidentally if haven complete shopping