Coaching, Mentoring, and Interpersonal communications

Coaching, Mentoring, and Interpersonal communications

1. Verbal Communcaition

   • Share information with co-workers
   • Enuciation
   • Share information with leadership
   • Share information with subordinates
   • Be clear and concise
   • Tone of Voice

2. Non-Verbal Communication

   • Eye Contact
   • Body Language
     • Posture
   • Facial Expressions and Gestures
     • Posture
   • Emotional Intelligence
   • Active listening

3. Coaching

   • Open-ended questions
   • Acknowledge positive and negative behaviors
   • Acknowledge good work/give praise
   • Share thoughts, ideas, feelings
     • Ask their thoughts, ideas, and feelings
   • Build trust/rapport
   • Create positive culture/morale
   • Gathering and giving feedback
   • Create and set goals
   • Build awareness
   • Identify development opportunities
   • Facilitate learning and solutions

Imagens e arquivos do mapa