1.6 system security

1.6 system security

1. c. What are two types of anti-malware that should be used to protect a laptop?

   • Malware scanner
   • Anti-virus
   • Anti spyware

2. How could phishing take place at a call centre ?

   • • Staff respond to fake email • Staff respond to fake link • Staff respond to fake website • Staff respond to spam • Staff respond to popup software fake instant messages • Staff respond to social media messages, ‘likes’, etc.

3. What are two potential problems to a call centre if phishing takes place?

   • • Acquisition of user names and passwords • Acquisition of financial details/credit card details • Identity theft • Data theft • Staff disclose personal/confidential data • Financial data theft

4. What are two measures in addition to a password that could be used to keep a computer’s data secure?

   • • Encryption/encrypt data • Set a PIN/pattern to lock the phone • Install security software • Download apps from trusted sources • Keep the operating software and apps updated • Log out of sites • Turn off automatic Wi-Fi connection • Turn off Bluetooth and NFC when not in use

5. What are two measures that a company could take to prepare for a denial of service attack?

   • • Networks should be monitored • Penetration testing should be undertaken/vulnerabilities should be found • Vulnerabilities should be fixed/remedied • A response plan should be produced