Business Writing

Business Writing

1. Transactional

   • These documents are used to progress general operations. They are also used to convey good and bad news, often associated with human resource processes.
     • Dismissal notice
       • This dismissal letter provides the official context and procedural details associated with employment termination.
     • Emails
       • Documents used to quickly communicate information between staff or clients in business activities.
   • Transactional writing by e-mail is the most used in companies and as a business administrator you must know how to write in a formal way the e-mails that are from the company. An example of transactional writing is that all company information that is shared between employees and outsiders must be sent by mail and in a formal manner. I am now doing my internship and I have had to do mail with formal language for anything related to the company even if it is a minimal thing. I have been told that this is in order to maintain the formal and serious image of the company and to avoid any misunderstanding that could occur when using informal language. Translated with www.DeepL.com/Translator (free version)
     • Why I would use this type of writing

2. Instructional

   • Provides the reader with the information needed to complete a task. This type of business document must break down a process into steps that are understandable to the reader.
     • Memo
       • A brief notification of new information shared within a large group in an organization. The note may include direct instructions or be a reference on how to complete future tasks.
     • User Manual
       • Effective user manuals are crucial to a good user experience and a happy customer.It is a guide that allows the customer to use a product.
     • Specifications
   • In the field of business administration, instructional writing would be documents that would be of interest to the businessman since as a professional he needs to know how to do and understand information with processes or steps to perform some task. And in the case of the memo to share brief information with people in the company. An example would be to create manuals to carry out certain processes of the company as the process to train new personnel for the use of some machine. Translated with www.DeepL.com/Translator (free version)
     • Why I would use this type of writing

3. Persuasive

   • The persuasive writing may be direct, with a focus on a specific item, or indirect, with a focus on developing the client relationship. The goal is two-fold: to convey information and to convince the reader that the presented information offers the best value.
     • Proposals
       • These documents outline an offer of a product or service to a specific potential client. The client proposal generally presents a project overview, benefits, timeline, costs, and competency.
     • Sales Email
       • It is a text written for journalists and the media that presents new information. The text aims to persuade the reader to share the content through their own channels.
     • Press Release
       • It is a text written for journalists and media presenting new information. The text aims to persuade the reader to share the content through their own channels.
   • As entrepreneurs we will have many moments in which we will have to write proposals, be it for new investments, projects, new products, campaigns, etc. An example is to make a document in order to persuade the board to make a new investment.
     • Why I would use this type of writing

4. Informational

   • Recording business information accurately and consistently is important for marking progress, predicting future work, as well as complying with legal and contractual obligations. This category can include some of the less glamorous but still essential documents.
     • Business Report
       • Organizations rely on reports to take action, communicate business and technical information, capture completed work, record incidents, finalize projects and recommendations, and act as an archive. A well-written report allows the reader to easily understand the content and, if appropriate, make informed decisions.
       • Financials
         •  documents that outline the financial state of a company. These statements provide a fiscal snapshot of a company over a defined period.
       • Minutes
         • a summary of the proceedings of a meeting. A record of discussions, decisions, and assignments for attendees and others.
   • I consider informative writing to be one of the most important types since, as in the example of Finance, it is important to write the company's information. A graduate in administration must know how to understand, understand and write informative documents, not only for finance, but for any department.
     • Why I would use this type of writing

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