Unit 1. Decision making in an organization

Unit 1. Decision making in an organization

1. We can say

   • people's actions
     • The reactions of the environment to those actions (results)
       • Satisfaction or consequences
       • Control system
     • Agents
     • Environment
   • efficiency in decisions
     • Effort, capacity, degree of satisfaction
   • short term decisions
     • It is the ability of assets to convert them into assets
     • Diagnosis and liquidity
     • Liquidity indicators
       • The current ratio
         • Net working capital
           • the acid test
       • Strategic tools for decision making
         • generic strategies
           • Differentiation, focus, cost leadership, operational excellence, good relationship with customers, product development, market penetration, evaluation of internal and external factors

2. It is a reaction or event that gives rise to different satisfactions

3. Unit.2 Business Management Tools

   • Benchmarking
     • Competitive strategy for MSMEs (Micro Companies)
       • a technique to search for the best practices that can be found outside or sometimes inside the company, in relation to the methods, processes of any kind, products or services, always aimed at continuous
     • Comparison operations internal
       • Competition analysis direct
         • Analysis of the leaders our industry
   • JOINT VENTURE:
     • It is a strategic business association contract
       • Contract with autonomous plurilateral benefits
         • Continuous and periodic execution
         • Atypical and Unnamed contract
   • The Balanced Scorecard
     • Define organizational strategies, communicate them in a clearly and precisely to all its members and make them effective into concrete actions, through a set of integrated
       • financial perspective
       • Internal processes perspective
       • Customer processes perspective
         • Perspective learning and growth processes

4. Unit 3 - Management skills for decision making

   • Knowledge, attitudes, skills, abilities and skills, values
     • Coaching
       • create culture
         • Improves the work environment
           • Take the opportunities
             • Improve the quality of work