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Chapter 11 Management Functions and Decision Making Study Guide

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Quiz sobre Chapter 11 Management Functions and Decision Making Study Guide, criado por horsegirl2398 em 03-12-2014.
horsegirl2398
Quiz por horsegirl2398, atualizado more than 1 year ago
horsegirl2398
Criado por horsegirl2398 mais de 9 anos atrás
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Resumo de Recurso

Questão 1

Questão
Most people who want to become managers start their management careers as supervisors
Responda
  • True
  • False

Questão 2

Questão
Managers are responsible for the success or failure of a company
Responda
  • True
  • False

Questão 3

Questão
All managers perform certain activities no matter what the type or size of the company or in what part of the business they work
Responda
  • True
  • False

Questão 4

Questão
The primary work of all managers grouped within the six functions: planning, organizing, controlling, implementing, decision making, and supervising
Responda
  • True
  • False

Questão 5

Questão
Many employees of a business complete management
Responda
  • True
  • False

Questão 6

Questão
An experienced employee who is given the responsibility to be the leader of a group project is classified as a manager
Responda
  • True
  • False

Questão 7

Questão
In order to be a manager, a person has to complete all of the management functions and have authority over other jobs an people
Responda
  • True
  • False

Questão 8

Questão
Most supervisors spend all of their time on management activities
Responda
  • True
  • False

Questão 9

Questão
A manager's responsibilities remain the same after he or she is promoted in the organization
Responda
  • True
  • False

Questão 10

Questão
Most supervisors promoted into management in the same area in which they have worked
Responda
  • True
  • False

Questão 11

Questão
Supervisors are responsible for implementing the plans of executives by getting employees to perform effectively on a day-to-day basis
Responda
  • True
  • False

Questão 12

Questão
Employee performance reviews a typical supervisory responsibility
Responda
  • True
  • False

Questão 13

Questão
Most employees prefer to work for managers who are interested in them
Responda
  • True
  • False

Questão 14

Questão
A supervisor can contribute to the profitability of the company by controlling costs in the area where they work
Responda
  • True
  • False

Questão 15

Questão
A work schedule is an important tool for supervisors to use in daily planning
Responda
  • True
  • False

Questão 16

Questão
Much of the communication between supervisors and their employees done orally
Responda
  • True
  • False

Questão 17

Questão
Most supervisors spend more time on non-managerial activities and less time on management functions
Responda
  • True
  • False

Questão 18

Questão
Ever company, whether it is small or large, need a management information system as an important management tool
Responda
  • True
  • False

Questão 19

Questão
When managers use a management information system, they spend more time on controlling activities
Responda
  • True
  • False

Questão 20

Questão
Small companies usually have research departments
Responda
  • True
  • False

Questão 21

Questão
Business problems generally have only one solution
Responda
  • True
  • False

Questão 22

Questão
The terms "problem" and "symptom" mean essentially the same thing
Responda
  • True
  • False

Questão 23

Questão
Customers are a potential source of possible solutions to business problems
Responda
  • True
  • False

Questão 24

Questão
Studying and evaluating the results of solutions to problems area part of the planning function for managers
Responda
  • True
  • False

Questão 25

Questão
Once a solution to a problem is implemented in a company, a manager should avoid changing the solution even if evidence suggests it is not working well
Responda
  • True
  • False

Questão 26

Questão
Employees will be most successful when they move into a management position if
Responda
  • they have worked for a poor supervisor so they know what not to do
  • they begin work as a supervisor before receiving training
  • they have the chance to try supervision before making a final decision
  • all the responses

Questão 27

Questão
Which of the following is most likely to perform all the management functions?
Responda
  • a small business owner
  • the top executive of a multinational corporation
  • middle manager
  • all of the responses

Questão 28

Questão
A top-level manager who spends most of his or her time on management functions is
Responda
  • an executive
  • a mid-manager
  • a supervisor
  • a team leader

Questão 29

Questão
The type of manager who works most directly with employees on a daily basis is
Responda
  • an executive
  • a mid-manager
  • a supervisor
  • none of the responses

Questão 30

Questão
Which of the following is NOT one of the common responsibilities of supervisors?
Responda
  • communicating goals and directions
  • motivating employees to work effectively
  • keeeping management informed of employee ideas and concerns
  • developing long-range plans for the organization

Questão 31

Questão
Which of the following activities of supervisors relates most directly to quality control
Responda
  • developing work schedules
  • developing and checking stadards
  • using effective listening skills
  • setting priorities so that the most important work gets done

Questão 32

Questão
The effectiveness of a supervisor's job is determined by which factor?
Responda
  • the quality of the work of the supervised employees
  • the efficient use of the company's resources
  • the satisfaction of the supervisor's employees
  • all of the responses

Questão 33

Questão
To manage time efficiently, supervisors must be able to
Responda
  • determine the work to be done
  • set priorities for the most important work
  • ensure that the work is completed properly and on time
  • all the responses

Questão 34

Questão
A difficult situation requiring a solution is
Responda
  • a problem
  • a sympton
  • a standard
  • an alternative

Questão 35

Questão
Which of the follwoing steps in problem solving are in the correct order
Responda
  • analyze solutions, identify the problem
  • determine possible solutions, identify the problem
  • analyze solutions, select the best solution
  • all of the responses

Questão 36

Questão
Which of the following would NOT be appropriate in selecting the solution to be implemented to solve an important problem?
Responda
  • take time rather than make a quick decision
  • involve others to help with the decision
  • select the least expensive solution
  • all the responses

Questão 37

Questão
Analyzing the solutions involves
Responda
  • brainstorming ideas
  • listing advantages and disadvantages
  • determining symptoms
  • identifying the problem

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