Quiz
Chap 2 551
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Perguntas do quiz (61)
1________ business models strive to create the best solution or experience for the customer.
- AProduct-centric
- BCustomer-centric
- CProfit-centric
- DRevenue-centric
2________ is the control of enterprise data through formal policies and procedures to help ensure that data can be trusted and are accessible.
- AData governance
- BMaster data management
- CBusiness strategy
- DData standardization
3________ is the use of IT tools and methods to collect, process, consolidate, store, and secure data from sources that are often fragmented and inconsistent.
- AInformation management
- BData governance
- CIT strategy
- DIT development
4Which of the following is not one of the reasons for information deficiencies?
- AData silos
- BLost or bypassed data
- CDistributed systems
- DNonstandardized data formats
5Which of the following descriptions about enterprise architecture (EA) is false?
- AEA is the blueprint that guides and governs software add-ons, upgrades, hardware, systems, networks, cloud services and other IT.
- BEA is a well-thought out IT growth plan.
- CEA is needed for simple, single-user, nondistributed systems as well as complex distributed systems.
- DEA starts with the organization’s target—vision of the future.
6Which of the following is not one of the benefits of enterprise architecture (EA)?
- AIncreases productivity by giving decision makers access to information and ideas as they need them.
- BProvides a long-term view of a company’s systems so that IT investments do not simply fulfill immediate needs.
- CReduces the risk of buying or building systems and apps that are incompatible or unnecessarily expensive to maintain
- DAligns the business strategy with the industry structure to prevent bottlenecks.
7Which of the following is not one of the essential skills of an effective enterprise architect?
- AInterpersonal skills
- BData analytics
- CAbility to influence and motivate users.
- DBusiness and industry expertise.
8The success of any data-driven initiative, such as marketing campaigns, depends on ________.
- AEnterprise data governance
- BCustomer loyalty
- CCost control
- DProject management
9The overall goal of information management is ___________.
- ATo reduce costs and maintain high standards of information security by setting strict guidelines for access.
- BTo design and implement a well–planned out IT architecture, policies, and procedures needed to support the information and decision needs of an organization.
- CTo insure compliance with government regulations regarding privacy, security and confidentiality.
- DReduce the size of an organization’s workforce and reliance on skilled employees.
10________ describe key entities such as customers, products and services, vendors, locations, and employees around which business is conducted.
- AMaster data
- BData silos
- CBaseline architectures
- DData warehousing
11Many health care organizations are drowning in data. Yet health care workers cannot get reliable insights from this data. Information from physician notes, registration forms, discharge summaries, documents and so on often go unused or are difficult for administrators and mangers to access. One of the primary reasons for this problem is that _____________.
- ACutbacks in IT budgets have reduced their ability to operate effectively.
- BUsers lack training and experience with health care apps.
- CData are stored in silos.
- DSecurity policies that are too stringent
12Which of the following is not a characteristic or consequence of weak data governance?
- AData duplication causes isolated data silos
- BUsers do not trust the data and waste time verifying the data
- CIncreased workloads and processing time
- DProhibitive cost of high quality data.
13Data management methodologies cannot solve ________ problems; they can only provide a
framework in which those problems can be solved.- APolitical
- BTactical
- CStrategic
- DOperational
14There is an old adage that says “If you can’t measure it, you can’t manage it”. Managers who want to measure and track their organization’s performance will frequently use __________ to evaluate their company’s progress toward goals.
- AStatistics
- BDashboards
- CKey performance indicators
- DBudget indices
15Max is V.P. of sales at Ski Warehouse, a chain of snow sports equipment outlets throughout the Rocky Mountain and northwest regions of the U.S. The company was built over time by purchasing successful independent sporting equipment retailers. Max now finds it difficult to evaluate some of his store locations because they report their sales figures on a quarterly basis rather than monthly as do the stores in the rest of the company. This difficulty is an example of which of the following information deficiencies?
- ALost or bypassed data
- BUser-fierce interfaces
- CData silos
- DNon-standardized data
16Murray University invested over $450,000 in a customized learning management system so that professors could put courses online and use the Internet to deliver course content and communications to students. After the first year of use, only 20% of the faculty were using the system. Administrators were frustrated to learn that most faculty found the system difficult to use and that students also had difficulty understanding how to find information on the system. This case is an example of which of the following information deficiencies?
- ALost or bypassed data
- BUser-fierce interfaces
- CData silos
- DNon-standardized data
17Success of EA and data governance can be measured in financial terms of profitability and ROI, and in the nonfinancial terms of ___________.
- AImproved customer satisfaction, faster speed to market, and lower employee turnover.
- BImproved KPIs and supply chain management
- CLower MDM and improved customer loyalty
- DImproved cash flows
18The technical architecture of the EA (enterprise architecture) describes ________.
- AThe hardware and software infrastructure that supports applications and their interactions.
- BHow an enterprise’s data stores are organized and accessed.
- CHow specific applications are designed and how they interact with each other.
- DThe processes the business uses to meet its goals.
19According to Gartner, the enterprise architecture (EA) needs to start with ________.
- ADatabases and data warehouse capabilities.
- BCurrent business processes.
- CThe organization’s strategic direction.
- DThe IT budget.
20In the food industry, ________ is required to comply with food safety regulations that require being able to trace contamination problems back to a particular processing plant and even back to the farm.
- Adata governance
- BIT-business alignment
- Cdata architecture
- Da technology audit
21Which of the following is not one of the 4 components of the enterprise architecture?
- AApplication architecture
- BBusiness architecture
- CComputing architecture
- DData architecture
22The business architecture describes __________.
- AHow specific apps are designed and how they interact with each other.
- BHow an enterprise’s data stores are organized and accessed.
- CThe hardware and software infrastructure that supports applications and their interactions.
- DThe processes the business uses to meet its goals.
23The application architecture describes ___________.
- AHow specific apps are designed and how they interact with each other.
- BHow an enterprise’s data stores are organized and accessed.
- CThe hardware and software infrastructure that supports applications and their interactions.
- DThe processes the business uses to meet its goals.
24The data architecture describes ____________.
- AHow specific apps are designed and how they interact with each other.
- BHow an enterprise’s data stores are organized and accessed.
- CThe hardware and software infrastructure that supports applications and their interactions.
- DThe processes the business uses to meet its goals.
25Which of the following is not a method for measuring the success of IT architecture?
- AROI
- BTechnology lifespan
- CCustomer satisfaction
- DEmployee turnover
26The terms “data”, “information”, and “knowledge” have specific meanings. With regard to a customer satisfaction application used in the automobile industry, which of the following is an example of data?
- AThe ability to create a program that provides rewards for dealerships with high levels of customer satisfaction and corrective action plans for dealerships that have low levels of satisfaction.
- BThe Web-based application that collects and stores records of customer satisfaction surveys and allows dealerships to view their data.
- CReports that summarize ratings for a specific dealership including a calculation of the average rating across all survey questions and a calculation of summary statistics for groups of questions that correspond to important dimensions such as dealership staff, satisfaction with product, quality of service and so on.
- DRecords containing numerical ratings from customer surveys completed online after each visit to a dealership.
27The terms “data”, “information” and “knowledge” have specific meanings. With regard to a customer satisfaction application used in the automobile industry, which of the following is an example of information?
- AThe ability to create a program that provides rewards for dealerships with high levels of customer satisfaction and corrective action plans for dealerships that have low levels of satisfaction.
- BThe Web-based application that collects and stores records of customer satisfaction surveys and allows dealerships to view their data.
- CReports that summarize ratings for a specific dealership including a calculation of the average rating across all survey questions and a calculation of summary statistics for groups of questions that correspond to important dimensions such as dealership staff, satisfaction with product, quality of service and so on.
- DRecords containing numerical ratings from customer surveys completed online after each visit to a dealership.
28The terms “data”, “information”, and “knowledge” have specific meanings. With regard customer satisfaction application used in the automobile industry, which of the following is an example of knowledge?
- AThe ability to create a program that provides rewards for dealerships with high levels of customer satisfaction and corrective action plans for dealerships that have low levels of satisfaction.
- BThe Web-based application that collects and stores records of customer satisfaction surveys and allows dealerships to view their data.
- CReports that summarize ratings for a specific dealership including a calculation of the average rating across all survey questions and a calculation of summary statistics for groups of questions that correspond to important dimensions such as dealership staff, satisfaction with product, quality of service and so on.
- DRecords containing numerical ratings from customer surveys completed online after each visit to a dealership.
29Which of the following is not a component of the Input-Processing-Output (IPO) model of an Information System?
- AApplication upgrades – financial, marketing, operations
- BStorage – RAM, flash, cloud
- CPeople – users, clients, customers
- DCommunication – Sending results, providing feedback
30Data from sales orders, payroll, accounting, financial, marketing, purchasing, inventory control, and so forth are processed by a combination of hardware and software called ____________ processing systems.
- AFinancial
- BEnterprise
- CTransaction
- DData
31Transactions are typically processed either [A] all together for a defined time window (e.g. end of a day or week) or [B] processed as each transaction occurs. The first method [A] is called ________ processing.
- ABatch
- BCluster
- CPeriodic
- DReal-time
32Transactions are typically processed either [A] all together for a defined time window (e.g. end of a day or week) or [B] processed as each transaction occurs. The second method [B] is called ________ processing.
- ABatch
- BCluster
- CPeriodic
- DReal-time
33A general purpose Information System (IS) designed to provide reports to managers for tracking operations, monitoring and control is ________
- ADSS
- BEIS
- CMIS
- DJIT
34What kind of reports are created and distributed according to a pre-set schedule, such as daily, weekly, or monthly?
- AException reports
- BAd hoc reports
- CPeriodic reports
- DManagement reports
35What kinds of reports are created only when something deviates from the norm?
- AException reports
- BAd hoc reports
- CPeriodic reports
- DManagement reports
36What kind of reports are unplanned reports and generated on request to learn more about a situation, problem, or opportunity?
- AException reports
- BAd hoc reports
- CPeriodic reports
- DManagement reports
37Managers use software apps that support decisions that would otherwise take a lot of time to figure out. For instance, these tools can help figure out if a customer qualifies for an auto loan or should receive additional credit. These interactive apps are called _________.
- ADSS
- BEIS
- CMIS
- DJIT
38Which of the following was not a key characteristic of a DSS?
- AEasy-to-use interactive interface
- BDesigned or customized by IT professionals
- CModels or formulas for sensitivity analysis, what if analysis, goal seeking, and risk analysis
- DData from internal and external sources
39What key factor differentiates an MIS from a DSS?
- AA DSS contains models that use information to make decisions.
- BA DSS is often Web-based, whereas an MIS is restricted to company computers for security reasons.
- CA DSS consists of software and hardware, whereas an MIS is only software apps.
- DA DSS is only a software app, whereas an MIS consists of hardware and software.
40Jay Garcia is a marketing manager at Fire Mouth, a new hot sauce manufacturer. He is using his company’s DSS to determine the best price for a new brand of hot sauce called “Fires of Hell”. He inputs figures about his costs, price and desired profit and then checks to see what the app tells him his sales volume would need to be based on those factors. As he works on the problem, he changes his assumptions about the input factors and notes how those changes impact the predicted sales volume. Jay is doing ________ analysis.
- AInput-Output
- BFactor
- CGoal seeking
- DWhat-if
41Jackson Stiles is a marketing manager for Rock Hardware. His boss has told him to make sure each product earns at least a 25% net profit margin. When new products come into the store, Jackson enters data into Rock’s DSS about the product, shipping and promotional costs associated with carrying the product. The DSS then calculates a target price based on this information. Jackson is using the DSS to conduct a ________ analysis.
- AInput-Output
- BFactor
- CGoal seeking
- DWhat-if
42Given the huge number of transactions, the data in databases are constantly in use and/or undergoing change. This characteristic of databases, referred to as ___________, makes it impossible to use them for complex decision making and problem-solving tasks.
- AVariability
- BVelocity
- CVolatility
- DVolume
43Data in databases are constantly in use or undergoing changes. As a result, it is impossible to use them for complex decision making or problem solving tasks. Which of the following is an appropriate solution to this problem?
- ASet aside specific time windows each day for halting data changes or new inputs to the database so that decision making or problem solving applications can use the data.
- BConduct decision making or problem solving tasks prior to transferring data to the database.
- CUse the database data anyway since the results are better than not conducting any decision or problem solving analysis at all.
- DExtract, transform and load database data into a data warehouse where it can be formatted for further analysis.
44An information system (IS) is part of an organizational culture that consists of:
- AIS, market demands, and technology
- BIS, the company, and competitors
- CIS, business processes, and people
- DIS, company policies, and legal regulations
45All of the following are types of IT infrastructures or computing systems except ________.
- Aon-premises data centers
- Bvirtualization
- Ccloud computing
- DOLTP
46Examples of ___________ include data storage and computing hardware that are accessed via the Internet instead of being company-owned and on-site in a data center.
- ATPS
- BDSS
- CCloud computing
- DReal-time reporting systems
47A ___________ consists of a large number of network servers used for the storage, processing, management, distribution, and archiving of data, systems, web traffic, services, and enterprise applications.
- AData center
- BData delivery system
- CSoftware as a service
- DVirtual network system
48Cisco’s Unified Data Center (UDC) can _________.
- Asignificantly speed up integration and consolidation of data
- Beliminate data center costs
- Cincrease data security and complexity
- Drun apps on mobile devices
49Jared is a sales manager at a large company where employees use several cloud apps such as salesforce.com and Google Apps. The company decided to use these apps instead of purchasing apps that would run from their own servers, reducing the cost and complexity associated with their use. Apps like these are known as:
- AVirtual enterprise apps.
- BEnterprise systems
- CSoftware as a service
- DMobile apps
50Companies or government agencies that need greater security and data confidentiality set up their own ________ clouds on servers that they own.
- ASecure
- BProtected
- CEnterprise
- DPrivate
51The greatest strategic advantage of cloud computing solutions is that they _______________.
- AIncrease agility and ability to quickly implement IT for competitive advantage.
- BAre easier for employees to use because of superior interfaces.
- CAre more secure than traditional software apps.
- DHave more features and functionality than traditional software apps.
52While cloud computing offers many benefits, companies should be aware that moving to cloud solutions on a wide scale will ____________.
- ARequire greater numbers of IT professionals to support the strategy.
- BCreate greater reliance on outside consultants or contract employees.
- CRequire a significant increase in training or re-training expenses.
- DRequire significant increases in network bandwidth.
53As companies move toward implementing cloud computing on a wide scale, managers need to consider all of the following strategic questions except ____________.
- AWhich workloads should be exported to the cloud?
- BWhat will be the impact of cloud computing on the company’s market share and brand image?
- CHow to resolve issues of privacy and security as things move out to the cloud?
- DHow will departments or business units get new IT resources?
54Companies that move to the cloud must negotiate ____________, which are contracts that define their relationships with vendors.
- AService-level agreements
- BDefined services agreements
- CVendor managed services
- DCloud Standards
55Which of the following is a potential disadvantage to using cloud services?
- AWith cloud computing, it may be more difficult to get to the root of performance problems, like the unplanned outages that sometimes occur with Google’s Gmail or Workday’s human resources apps.
- BRequires greater numbers of IT professionals to support the strategy.
- CRequires greater reliance on outside consultants or contract employees.
- DEmployees might over use applications, leading to higher costs.
56Issues associated with moving workloads from the enterprise to the cloud include all of the following except ___________.
- ABuilding a cloud strategy is a challenge, and moving existing apps to the cloud is stressful.
- BGreater network bandwidth is needed to support the increase in network traffic
- CThere is the risk of disrupting operations or customers in the process.
- DManaging software and their licenses involves deploying, provisioning, and updating them.
57Computer hardware had been designed to run a single operating system and a single app, leaving computers vastly underutilized. One solution to optimizing the use of computing resources is to use one physical machine and specialized software to create multiple ______.
- ACloud based desktops
- BSimulated desktops
- CReplicated workstations
- DVirtual machines
58 Virtualization separates business applications and data from hardware resources. Which of the following was not a type of virtualization?
- ACloud virtualization combines SaaS apps from multiple clouds into a single virtual cloud for a seamless computing experience.
- BStorage virtualization is the pooling of physical storage from multiple network storage devices into what appears to be a single storage device that is managed from a central console.
- CNetwork virtualization combines the available resources in a network by splitting the network load into manageable parts, each of which can be assigned (or reassigned) to a particular server on the network.
- DHardware virtualization is the use of software to emulate hardware or a total computer environment other than the one the software is actually running in.
59 Which of the following is not a benefit of virtualization?
- AEnergy efficient and scalable
- BMore efficient use of data storage
- CLess memory-intensive
- DLower total cost of ownership
60 The ________ consists of SaaS, PaaS, and IaaS.
- Avirtual machine
- Bcloud computing stack
- CSLA
- DTCO
61Which of the following is not a way a SaaS provider licenses applications to customers?
- Athrough a subscription
- Bbased on usage
- Cthrough a SLA
- Dat no cost when revenue can be generated from advertisement
Informações
- Descrição
- Information Technology Quiz sobre Chap 2 551, criado por Huy Anh Vo em 13-06-2019.
- Autor
- Huy Anh Vo
- Idioma
- English
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