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Quiz

ServiceNow Fundamentals - Orlando Version

Rolando Sanchez 127 perguntas

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Perguntas do quiz (127)

  1. 1What is ServiceNow?
    1. AIt’s a platform; a piece of technology that lets people automate workflow in a business.
    2. BIs a framework designed to standardize the selection, planning, delivery and maintenance of IT services within a business.
    3. CRefers to all the activities involved in designing, creating, delivering, supporting and managing the lifecycle of IT services.
    4. DIs a framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value.
  2. 2What is Now Platform®
    1. AThe Now Platform® provides an Application Infrastructure-as-a-Service (aIaaS), a cloud-based computing model that provides
      the infrastructure needed to develop, run, and manage applications.
    2. BThe Now Platform® provides an Application Platform-as-a- Service (aPaaS), a cloud-based computing model that provides
      the infrastructure needed to develop, run, and manage applications.
    3. CThe Now Platform® provides an Application Software-as-a-Service (aSaaS), a cloud-based computing model that provides
      the infrastructure needed to develop, run, and manage applications.
    4. DThe Now Platform® provides an Application Function-as-a-Service (aFaaS), a cloud-based computing model that provides
      the infrastructure needed to develop, run, and manage applications.
  3. 3Select all the Now Platform® User Interface that are correct:
    1. ANow Platform® User Interface
    2. BServiceNow Classic Mobile App
    3. CNow Mobile App
    4. DService Portal
  4. 4The Service Portal provides a user-friendly self-service experience by providing access to specific features using widgets. When accessing the portal via web browser, users can:
    - Search for articles, catalog items, records
    - Submit requests
    - Browse the corporate news feed, and more!
    1. AVerdadeiro
    2. BFalso
  5. 5What is the format used in the URL of a ServiceNow Instance?
    1. Ahttps://<instancename>.service-now.com
    2. Bhttps://<instancename>.servicenow.com
    3. Chttps://<instancename>.service.now.com
    4. Dhttps://<instancename>.servicenow
  6. 6An instance is a unique implementation of the ServiceNow platform. What are their characteristics?
    1. ACustomers only get a single instance for development, testing and production.
    2. BIndependent, not configurable and private. Updates are made in group instances.
    3. CEach instance has predefined applications that cannot be modified or added new applications.
    4. DIndependent, changeable, and highly configurable. Each instance has customer data that can be exchanged between instances.
  7. 7What is a user?
    1. AA user is anyone who has access to an instance of ServiceNow. Users can:
      • Updating records, Importing data, Requesting items, Implementing flows, Approving knowledge content, Running reports. Users are represented by a record on the
      User [sys_user] table.
    2. BA user is one who buys an instance of ServiceNow.
    3. CA user is one who has access to the internet.
    4. DA user is anyone who has access to an instance of ServiceNow. Users can:
      • Updating records, Importing data, Requesting items, Implementing flows, Approving knowledge content, Running reports. Users are represented by a record on the
      Group [sys_user_group] table.
  8. 8A collection of users is a group. Groups share a common purpose. A group is represented by a record on the Group [sys_user_grmember] table.
    1. AVerdadeiro
    2. BFalso
  9. 9Based on the numbers in the image, select the correct answer that indicates the components of Now Platform User Interface.Imagem da pergunta 9
    1. A1. Application Navigator, 2. Banner Frame, 3. Content Frame
    2. B1. Applications, 2. Application Navigator, 3. Modules.
    3. C1. Banner Frame, 2. Application Navigator, 3. Content Frame.
    4. D1. Content Frame, 2. Banner Frame, 3. Application Navigator.
  10. 10The Application navigator is a list of available applications and their corresponding modules.
    1. AVerdadeiro
    2. BFalso

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Descrição
CISA Digital Technologies Quiz sobre ServiceNow Fundamentals - Orlando Version, criado por Rolando Sanchez em 14-11-2019.
Idioma
English
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