Quiz
ServiceNow Fundamentals - Orlando Version
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Questions in this quiz (127)
1What is ServiceNow?
- AIt’s a platform; a piece of technology that lets people automate workflow in a business.
- BIs a framework designed to standardize the selection, planning, delivery and maintenance of IT services within a business.
- CRefers to all the activities involved in designing, creating, delivering, supporting and managing the lifecycle of IT services.
- DIs a framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value.
2What is Now Platform®
- AThe Now Platform® provides an Application Infrastructure-as-a-Service (aIaaS), a cloud-based computing model that provides
the infrastructure needed to develop, run, and manage applications. - BThe Now Platform® provides an Application Platform-as-a- Service (aPaaS), a cloud-based computing model that provides
the infrastructure needed to develop, run, and manage applications. - CThe Now Platform® provides an Application Software-as-a-Service (aSaaS), a cloud-based computing model that provides
the infrastructure needed to develop, run, and manage applications. - DThe Now Platform® provides an Application Function-as-a-Service (aFaaS), a cloud-based computing model that provides
the infrastructure needed to develop, run, and manage applications.
- AThe Now Platform® provides an Application Infrastructure-as-a-Service (aIaaS), a cloud-based computing model that provides
3Select all the Now Platform® User Interface that are correct:
- ANow Platform® User Interface
- BServiceNow Classic Mobile App
- CNow Mobile App
- DService Portal
4The Service Portal provides a user-friendly self-service experience by providing access to specific features using widgets. When accessing the portal via web browser, users can:
- Search for articles, catalog items, records
- Submit requests
- Browse the corporate news feed, and more!- ATrue
- BFalse
5What is the format used in the URL of a ServiceNow Instance?
- Ahttps://<instancename>.service-now.com
- Bhttps://<instancename>.servicenow.com
- Chttps://<instancename>.service.now.com
- Dhttps://<instancename>.servicenow
6An instance is a unique implementation of the ServiceNow platform. What are their characteristics?
- ACustomers only get a single instance for development, testing and production.
- BIndependent, not configurable and private. Updates are made in group instances.
- CEach instance has predefined applications that cannot be modified or added new applications.
- DIndependent, changeable, and highly configurable. Each instance has customer data that can be exchanged between instances.
7What is a user?
- AA user is anyone who has access to an instance of ServiceNow. Users can:
• Updating records, Importing data, Requesting items, Implementing flows, Approving knowledge content, Running reports. Users are represented by a record on the
User [sys_user] table. - BA user is one who buys an instance of ServiceNow.
- CA user is one who has access to the internet.
- DA user is anyone who has access to an instance of ServiceNow. Users can:
• Updating records, Importing data, Requesting items, Implementing flows, Approving knowledge content, Running reports. Users are represented by a record on the
Group [sys_user_group] table.
- AA user is anyone who has access to an instance of ServiceNow. Users can:
8A collection of users is a group. Groups share a common purpose. A group is represented by a record on the Group [sys_user_grmember] table.
- ATrue
- BFalse
9Based on the numbers in the image, select the correct answer that indicates the components of Now Platform User Interface.
- A1. Application Navigator, 2. Banner Frame, 3. Content Frame
- B1. Applications, 2. Application Navigator, 3. Modules.
- C1. Banner Frame, 2. Application Navigator, 3. Content Frame.
- D1. Content Frame, 2. Banner Frame, 3. Application Navigator.
10The Application navigator is a list of available applications and their corresponding modules.
- ATrue
- BFalse
11Above the application list, use the Banner Frame to quickly navigate to applications and modules.
- ATrue
- BFalse
12The Favorites tab, represented by a star icon, displays items you have added as favorites.
- ATrue
- BFalse
13Based on the image, select all types of common interfaces shown.
- AList
- BForm
- CDashboard
- DKnowledge Base
- EService Catalog
- FPie
- GNow Learning
- HBanner Frame
14A role is a [blank_start]collection of permissions[blank_end] used to:
• Grant access to applications and other parts of the platform, and
• Assign security rights.- Aonly permission
- Bcollection of users
- Cgroup of people
- Dcollection of permissions
15Roles are represented by a record on the Role [[blank_start]sys_user_role[blank_end]] table
- Asys_role
- Bsys_user_has_role
- Csys_user_role
- Dsys_role_user
16BEST PRACTICE: Rather than adding roles to individual users, add the user to a group and assign the role to the group.
- ATrue
- BFalse
17What is the function of System Administrator:
- AUsers with specialized administrator roles may manage specific functions or applications.
- BAlso known as Employee Self Service (ESS) users, these users do not have roles but can submit and manage their own requests, access public pages.
etc. - CCan perform all requester actions and allow users to view or modify approval records directed to them.
- DThis role provides access to all platform features, applications, functions, and data.
18The [blank_start]impersonator[blank_end] role can be assigned to a user to allow impersonation of other users, excluding admins, for testing and visibility purposes.
- Aimpersonator
- Bfulfiller
- Capprover
- Dimpersonation
19A list displays a set of records from a table within the content frame of ServiceNow. Each row represents one [blank_start]record[blank_end]. Each column represents one [blank_start]field[blank_end].
- Arecord
- Bfield
20Context menus provide different levels of controls for a given list view. What are the 3 types of context menus existing in ServiceNow?
- AList Context Menu
- BColumn Context Menu
- CTab Context Menu
- DRecord Context Menu
- EBanner Context Menu
21A filter is a set of conditions applied to a table list to isolate a subset of the data.
Three components that make up a filter condition include: [blank_start]Field, Operator, Value[blank_end].- AField, Operator, Value
- BName, Action, Field
- CField, Action, Value
- DValue, Condition, Field
22The [blank_start]List Editor[blank_end] allows a field value to be edited in a list without opening the record.
- AList Editor
- BForm Layout
- CActivity Stream
- DWork Notes
23Use tags to categorize, flag, and locate records. Tags can be created against any record from a list or form view.
- ATrue
- BFalse
24A [blank_start]view[blank_end] is a version of a customized list or form which defines which fields appear and in what order. Different views can be created and used for different roles.
- Aview
25Of the following options, what is the definition of Layout Configuration?
- APersonalize a list to show or hide fields on a view, as well as change the list column order for the current logged-in user.
- BConfigure to show or hide fields from a view and change the list column order. (All users)
26A row represents what in the ServiceNow database?
- AFIeld
- BRecord
- CForm
- DLabel
27A [blank_start]form[blank_end] displays fields from one record – users can view and edit the record data.
- Aform
- Bdashboard
- Ctable
- Drecord
28Related Lists show records in tables that have a relationship to the current record.
- ATrue
- BFalse
29In the Header Icons the Personalize icon is used in a form to show or hide important fields and the mandatory fields CAN be hidden. Is this true or false?
- ATrue
- BFalse
30Forms include various field types, each with unique attributes. Some common field types include:
- AString
- BInterger
- CReference
- DChoice
- ETrue/False
- FSelect Box
- GDate/Time
- HSingle-line Text
31What is a Formatter?
- AIs an element used to display information that is not a field in the record.
- BIt displays a list of activities.
- CGraphic representation of the fields, sections, and other elements on the form.
- DIs a one table.
32Related Links show records in tables that have a relationship to the current record. Related Links are presented as tabs at the bottom of the form view.
- ATrue
- BFalse
33[blank_start]Templates[blank_end] allow fields to be populated automatically, simplifying the process of submitting new records.
- ATemplates
- BFormatter
- CRelated Lists
- DInstance
34Save records by using one of the following methods:
-> Click [blank_start]Submit[blank_end] to save changes on a new form and return to the previously viewed page.
-> Click [blank_start]Update[blank_end] to save changes on an existing record and return to the previously viewed page.
-> Select the Form Context menu icon in the header bar, then select [blank_start]Save[blank_end] to save changes without exiting the form view.
- ASubmit
- BUpdate
- CSave
35What is the difference between Insert or Insert and Stay?
- A"Insert" save changes without exiting the form view, but "Insert and Stay" save changes exiting the form view.
- B"Insert" will exit the form returning to the previously viewed page, but "Insert and Stay" will remain on the form.
- C"Insert" and "Insert and Stay" have the same functionality.
- D"Insert" and "Insert and Stay" do not exist in the form.
36What are the three main components of the Form Designer?
- APage Header
- BField Navigator
- CApplication Navigator
- DForm Layout
- EContent Frame
- FBanner
37Which tool can be used to change the layout of the form view for all users?
- APersonalize
- BForm Designer
- CWorkflow Editor
- DServiceNow Studio
38Which field type displays information from another table in a Form?
- AString
- BReference
- CDot-Walking
- DDashboard
39What is the System Properties> Basic Configuration UI16 module used for?
- AIt is used to create tables.
- BIt is used to customize an instance.
- CIt is used to delete the instance.
- DIt is used to destroy the world.
40Which icon on the banner frame is selected to customize an individual’s instance?
- ASearch icon
- BToggle Help Sidebar icon
- CSystem settings (gear icon)
- DView Current Update Set icon
41A [blank_start]task[blank_end] is any record that can be assigned or completed by a user in ServiceNow. A task record is created from a table that extends the Task [task] table.
- Atask
- Btable
- Cci
- Dform
42Assignment rules can automatically set a value in the assigned_to and assignment_group fields of a task record.
- ATrue
- BFalse
43[blank_start]Platform Intelligence[blank_end] uses machine-learning algorithms to set field values during record creation.
- APlatform Intelligence
- BVirtual Agent
- CConnect Chat
- DVirtual Intelligence
44In which module of the Service Desk application, can you access the tasks assigned to your groups or to you?
- AMy Tasks / My Group Tasks
- BMy Work / My Group Wok
- CMy Incidents / My Group Incidents
- DMy Tickets / My Group Tickets
45The [blank_start]User Presence[blank_end] feature facilitates synchronous collaboration within one record.
- AUser Presence
- BImpersonation
- CChat
- DRecord
46Select the two correct answers. What is the difference between Work Notes and Additional Comments?
- AWork notes field to communicate back and forth with the requester and other stakeholders directly in ServiceNow.
- BWork notes field provides a log to document all the technical and behind-the-scenes work on a task.
- CAdditional comments (Customer visible) field provides a log to document all the technical and behind-the-scenes work on a task.
- DAdditional comments (Customer visible) field to communicate back and forth with the requester and other stakeholders directly in ServiceNow.
47The Activity section located under the Notes tab provides a complete history of a record. What details this section? (Select three answers)
- AWhen was the update made?
- BWho made an update?
- CWhere was the update made?
- DWhat was the update?
- EWhy was the update made?
48The Visual Task Boards enables users to contribute to actual work within a record without opening a form interface.
- ATrue
- BFalse
49Transform your lists and forms into an interactive graphical experience using [blank_start]Visual Task Boards (VTBs)[blank_end].
- AVisual Task Boards (VTBs)
- BTask Management
- CActivity Streamline Editing
- DWork Notes and Additional Comments
50What are the four elements that make up the Visual Task Board?
- ATaskboard Tools
- BQuick Panel
- CLanes
- DCards
- EUsers
- FRecord Producers
- GTaskboard Stories
51Which tab contains the activity stream for a task?
- ANotes
- BRelated Lists
- CVariables
- DLayout
52Complete the sentence with the following words: event - user actions - scripts.
An [blank_start]event[blank_end] is an indication that certain conditions have occurred in the system.
Events are triggered by:
• [blank_start]User actions[blank_end]: Logging in, approving a request, renaming an attachment, etc.
• [blank_start]Scripts[blank_end]: Business Rules and Workflows- Aevent
- BUser actions
- CScripts
53Email [blank_start]notifications[blank_end] can be triggered by events and require no scripting knowledge.
- Anotifications
- Bscripts
- Cmessages
- Devents
54Creating notifications allows administrators to specify:
• When to send the Notification
• Where receives the Notification
• What content is in the Notification- ATrue
- BFalse
55[blank_start]Dot-Walking[blank_end] gathers information from a series of tables through reference fields.
- ADot-Walking
- BBusiness Rule
- CClient Script
- DReference fields
56[blank_start]Connect Chat[blank_end] is a messaging tool that lets you work with others in real-time.
- AConnect Chat
- BConnect Workspace
- CVisual Task Board
- DSMS
57Select three options. What can trigger a notification?
- ARecord inserted or updated
- BEvent is fired
- CA script
- DUser Login
- EEmail
58You can create your own reports by navigating to the [blank_start]Reports > View / Run[blank_end] module.
- AReports > View / Run
- BReports > Create Report
- CReports > New Report
- DReports > All
59[blank_start]Report Designer[blank_end] is an interface used for creating or modifying ServiceNow reports. It features four sections which provide reporting configuration options: Data, Type, Configure, and Style.
- AReport Designer
- BSurvey Designer
- CForm Designer
- DDashboard Designer
60Complete the sentence. A __________ is used to measure and evaluate the effectiveness of IT service management processes.
- Ametric
- Breport
- Cdashboard
- Dincident
61[blank_start]Dashboards[blank_end] enable you to display multiple Performance Analytics, reporting, and other widgets on a single screen.
- AHomepage
- BReports
- CUI Page
- DDashboards
62What are the four tabs used to guide the user through creating a new report in the report designer?
- AData, Table, Style and Actions
- BData, Type, Configure, and Style
- CData, Type, Actions and Style
- DTable, Actions, Style and Reports
63Complete the sentence. The ServiceNow Infrastructure includes __________________.
- Arecords, rows and columns
- Btables and CI's.
- Ctables, records, and fields.
- Dtables, database and fields.
64A [blank_start]field[blank_end] is an individual piece of data in a record and corresponds to a column in the table.
- Afield
- Brecord
- Crow
- Dtable
65The [blank_start]System Dictionary[blank_end] contains the definition for each and every table and field in the database.
- ATables and columns
- BSystem Definition
- CFields
- DSystem Dictionary
66Records are identified by a 32-character, globally unique ID, called a [blank_start]sys_id[blank_end].
- Asys_id
- Bprimary_key
- Cid_sys
- DID
67Select the three correct answers.
In a table, each field has three key attributes:- Alabel
- Bcondition
- Cname
- Doperator
- Evalue
68Select all the answers that apply. Tables can be related to each other in various ways. What kind of relationships exist in ServiceNow?
- AOne-to-Many
- BMany-to-Many
- CDatabase Views
- DExtensions
69Tables can extend other tables. A table that extends another table is a [blank_start]child[blank_end] class. The table it extends is the [blank_start]parent[blank_end] class.
- Achild
- Bparent
70The Incident, Problem, and Change Request tables, are subcategories of the [blank_start]Task[blank_end] table.
- AProject
- BSC Task
- CTask
- DServiceNow
71If a table is extended but itself is not extending another table, it is called a [blank_start]base table[blank_end].
- Achild table
- Bbase table
- Ckey table
- Dprincipal table
72Tables that exist in the base system are called:
- Acustom tables
- Bcore tables
- Cchild tables
- Dparent tables
73Tables created by admins or developers are called:
- Acore tables
- Bchild tables
- Ccustom tables
- Dparent tables
74Complete the sentence. The [blank_start]Schema Map[blank_end] provides a graphical representation of other tables related to a specific table.
- ARelationship
- BFlow Designer
- CBanner Frame
- DSchema Map
75An [blank_start]Access Control[blank_end] is a security rule defined to restrict the permissions of a user from viewing and interacting with data.
- ABusiness Rule
- BAccess Control
- CSecurity Admin
- DClient Script
76Select the correct CRUD operations.
- ACreate
- BDelete
- CDone
- DRead
- EClose
- FUpdate (Write)
- GRead Only
77The [blank_start]Access Control List (ACL)[blank_end] contains all of an instance’s Access Control rules. Users with the appropriate permissions can modify rules and their definitions.
- ABusiness Rules
- BSecurity List
- CAccess Control List
- DControl List
78Complete the sentence. In order for a user to create or update Access Control roles, they must have the [blank_start]security_admin[blank_end] role.
- Aacl_admin
- Bsecurity_admin
- Cadmin
- Dadmin_security
79Select the correct ACL rule types.
- Atable.record
- Btable.None
- Ctable.table
- Dtable.*
- Etable.field
80This processing order ensures that users gain access to more general objects before gaining access to more specific objects.
- ASecurity Evaluation
- BAccess Control Evaluation
- CControl Rules Evaluation
- DSecurity Rules Evaluation
81Select the three correct answers. What types of permissions can be configured in an access control rule?
- AConditions
- BRoles
- CTables
- DScript that sets the answer variable to true or false
- ERecords
82An [blank_start]Import Set[blank_end] is a tool used to import data from various data sources, and map that data into ServiceNow tables.
- ATransform Map
- BData Source
- CImport Set
- DTarget Table
83[blank_start]Data Sources[blank_end] are records in ServiceNow that contain information regarding an Import Set data source. You can import a file from a local source (i.e. XML, CSV, Excel) or from a network server by providing a path and authentication information.
- AImport Set
- BTransform Map
- CTarget Table
- DData Sources
84The [blank_start]Target Table[blank_end] is an existing table in where the data will be placed, post-transformation.
- AImport Set Table
- BTarget Table
- CCustom Table
- DTransform Table
85Select the 5 types of Data Sources used to import data.
- AJDBC
- BWORD
- CEXCEL
- DHTTP/FTP
- EHTML
- FXML
- GCSV
86A [blank_start]transform map[blank_end] is a set of field maps that define the relationships between fields in an import set table and fields on a target table
- Atarget table
- Bimport set
- Cdata source
- Dtransform map
87Coalescing a field means the field will be used as a unique key during imports.
- ATrue
- BFalse
88What is a Data Policy?
- AIs a server-side script that runs when a record is displayed, inserted, updated, or deleted, or when a table is queried.
- BIs a rule that enforces data consistency by setting fields as mandatory and/or read-only.
- CIs a rule that is applied to a form to dynamically change information or the form itself.
- DIt is used to add buttons, links, and context menu items on forms and lists, making the UI more interactive, customizable, and specific to user activities.
89Which option allows you to update existing target table records when importing data from an import set?
- AImport Set
- BData Source
- CCoalesce
- DMapping
90Which module is used as the first step for importing data?
- ALoad Data
- BImport Data
- CTransform Map
- DData Source
91Is a series of tables and fields that contain all of the Configuration Items (CIs) controlled by your company, as well as their attributes and relationships.
- AAccess Control List (ACL)
- BConfiguration Management Database (CMDB)
- CConfiguration Items (CIs)
- DSystem Dictionary
92[blank_start]Configuration Items[blank_end] can be tangible or intangible devices or applications in the CMDB such as firewalls, computers, email services, and business services.
- ASystem Dictionary
- BConfiguration Management Database
- CTables
- DConfiguration Items
93The [blank_start]CI relationship editor[blank_end] uses a concept of suggested relationships to help users see reasonable relationships between configuration items.
- ACMDB editor
- BCI relationship editor
- CSystem editor
- DCI editor
94[blank_start]Dependency Views[blank_end] graphically display an infrastructure view for a configuration item and the business services that it is part of and that it supports.
- ADependency Views
- BCI Relationship Editor
- CMap Icons
- DSchema Map
95What are the three key tables in the CMDB?
- Acmdb
- Bcmdb_rel_ci
- Ccmdb_view
- Dcmdb_baseline
- Ecmdb_ci
- Fcmdb_server
96[blank_start]Knowledge Management[blank_end] allows users to create, categorize, review, approve, and browse important information in a centralized location that is shared by the entire organization.
- AKnowledge Content
- BKnowledge Management
- CKnowledge Editor
- DKnowledge Base
97The Knowledge homepage displays knowledge articles and social questions (Q&A)
organized by:- AKnowledge Base
- BTags
- CArticles
- DCategory
98Knowledge Security:
[blank_start]User Criteria[blank_end] defines conditions that are evaluated against users to determine which users can create, read, write, and retire knowledge articles.- AHR Criteria
- BKnowledge Criteria
- CUser Criteria
- DACL
99Is a conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common work tasks:
- AVirtual Agent
- BConnect Chat
- CAgent Intelligence
- DChat Boot
100Which role can manage multiple knowledge bases?
- Aadmin_knowledge
- Bknowledge_admin
- Cknowledge_editor
- Dknowledge_manager
101What access does a user need to be able to import articles to a knowledge base?
- ACan contribute
- BCan't contribute
- CCan read
- DCan't read
102The [blank_start]Service Catalog[blank_end] is a robust ordering system for services and products offered by various departments for users.
- AService Portal
- BMaintain Items
- CService Catalog
- DRecord Producer
103Service Catalog Major Components:
[blank_start]Items[blank_end] are the building blocks of the Service Catalog, including:
• Hardware
• Software
• Services- ARecord Producer
- BItems
- CVariables
- DFlows
104Service Catalog Major Components:
[blank_start]Variables[blank_end] provide questions to help the requester specify what item, option, or service to order.- AVariables
- BVariable Sets
- COrder Guides
- DRecord Producer
105Service Catalog Major Components:
[blank_start]Record Producer[blank_end] are a form that produces a record of tasks. It is also an interface used as an alternative to lists and forms.- ARecord Producer
- BOrder Guide
- CItem
- DVariable Set
106Service Catalog Major Components:
[blank_start]Order Guides[blank_end] assist customers in ordering a complete set of needed items and help users identify the item relationships.- ARecord Producer
- BVariable
- CVariable Set
- DOrder Guides
107Service Catalog Major Components:
Service Catalog variables are not global by default and provide options to tailor a catalog item to the customer's needs.- ATrue
- BFalse
108The Service Catalog lets you attach variables either to a catalog item or to an execution plan. What are the five types of common variables?
- AMultiple Choice
- BCheckbox
- CInterger
- DSelect Box
- EString
- FSingle Line Text
- GTrue / False
- HReference
109What are the three tables used in the Catalog Items?
- AREQ# Request [sc_request] table.
- BINC# Incident [incident] table
- CRITM# Requested Item [sc_req_item] table
- DSCTASK# Catalog Task [sc_task] table
- EPRB# Problem [problem] table
- FCHG# Change Request [change_request] table
110Which module is used to add, update, or remove catalog items?
- AItem Variables
- BMaintain Items
- CService Portal
- DItems
111Is a non-technical interface for building and enabling process automation capabilities, known as flows:
- AFlow Designer
- BFlow Operator
- CAction Designer
- DIntegrationHub
112A trigger specifies the conditions of when a flow should be initiated. Triggers instantiate the flow and can be: (Select the three correct options).
- ARecord-based triggers
- BSpoke-based triggers
- CSchedule-based triggers
- DApplication-based triggers
- ETable-based triggers
113Is a rule that is applied to a form to dynamically change information or the form itself, these determine what happens on the form, including: setting a field as mandatory, setting a field as hidden, setting a field as read-only. These are executed on the client side.
- AData Policy
- BUser Interface (UI) Policy
- CBusiness Rule
- DACL
114[blank_start]UI Actions[blank_end] add buttons, links, and context menu items on forms and lists, making the UI more interactive, customizable, and specific to user activities.
- AUI Actions
- BUI Policy
- CClient Script
- DBusiness Rule
115[blank_start]Client Scripts[blank_end] make “real-time” changes to the appearance of the user interface, especially forms. Several types of scripts are supported:
- onSubmit():
- onChange():
- onLoad():- ABusiness Rule
- BData Policy
- CClient Scripts
- DRecord Producer
116A [blank_start]Business Rule[blank_end] is configured to run when a record is displayed, inserted, updated, deleted, or when a table is queried. These run on the server side.
- AUI Policy
- BClient Script
- CBusiness Rule
- DData Policy
117What is the language used for scripting in ServiceNow?
- APhyton
- BC++
- CJava
- DJavascript
118What provides additional functionality within an instance?
- ABusiness Rule
- BPlugins
- CClient Script
- DUI Actions
119Does a business rule run on the client side or the server side?
- AClient
- BServer
- CBoth
120Is a group of customizations that can be moved from one instance of ServiceNow to another.
- ACustomer Update
- BUpdate Set
- CData Source
- DImport Set
121It is recommended to using the Default Update Set for moving customizations between instances.
- ATrue
- BFalse
122Select the correct answers. What is captured in an Update Set?
- ABusiness Rules
- BNew Data Records
- CClient Scripts
- DNew Users and Groups
- EReport Definitions
- FModified Data Records
- GFields and Tables
- HPublished Workflows
- ITasks
- JRoles
123What are the three steps for applying an Update Set to an instance?
- ARetrieve
- BUpload
- CImport
- DCommit
- EPreview
124[blank_start]IntegrationHub[blank_end] provides a single solution to quickly integrate with third party services to build and share content.
- ANow Learning
- BData Source
- CRecord Producer
- DIntegrationHub
125Homepages are not automatically included in an Update Set, but can be manually added.
- ATrue
- BFalse
126A non-administrator user who is assigned one or more permissions to develop applications is called:
- ADelegated Developer
- BSystem Administrator
- CSpecialized Administrator
- DTester
127Which ServiceNow tool is used by developers to create custom applications?
- AServiceNow Developers
- BServiceNow Studio
- CFlow Designer
- DWorkflow Editor
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- CISA Digital Technologies Quiz on ServiceNow Fundamentals - Orlando Version, created by Rolando Sanchez on 14/11/2019.
- Author
- Rolando Sanchez
- Language
- English
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