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Questão 1
Questão
The main functions of an IS department are
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plan how to use IS to accomplish organizational goals and strategy
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manage outsourcing relationships
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protect information assets
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develop, operate and maintain the organization's computing infrastructure
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develop, operate and maintain enterprise applications
Questão 2
Questão
CIO stands for [blank_start]Chief Information Officer[blank_end]
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Chief Information Officer
Questão 3
Questão
In many organizations, the CIO reports directly to the CEO
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- True
- False
Questão 4
Questão
Under the CIO,, there are often four managers or directors of
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technology
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operations
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development
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outsourcing relations
Questão 5
Questão
The CIO is responsible to
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align information systems with organizational strategy; maintain the alignment as the organization changes
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communication IS/IT issues to the executive group
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develop/enforce IS priorities within the IS department
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sponsor steering committees
Questão 6
Questão
Outsourcing is the process of hiring another organization to perform services
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- True
- False
Questão 7
Questão
Any business activity in the value chain can be outsourced
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- True
- False
Questão 8
Questão
The three most popular reasons for outsourcing IS services are
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management advantages
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cost reduction
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risk reduction
Questão 9
Questão
Examples of management advantages are
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obtain expertise
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avoid management problems
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free management time
Questão 10
Questão
Examples of how outsourcing can reduce costs are
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obtain part-time services
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gain economies of scale
Questão 11
Questão
Examples of risk reduction are
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cap financial exposure
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improve quality
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reduce implementation risk
Questão 12
Questão
Popular countries to outsource to are
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india
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china
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philippines
Questão 13
Questão
Outsourcing of hardware can be accomplished by using Infrastructure as a Services (IaaS)
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- True
- False
Questão 14
Questão
Outsourcing the acquisition of software can be achieved by using licensed rather than home-grown software and also by outsourcing software development
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- True
- False
Questão 15
Questão
Outsourcing hardware and software can be achieved by using Software as a Service (SaaS)
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- True
- False
Questão 16
Questão
When you outsource hardware, software and data, you are using SaaS.
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- True
- False
Questão 17
Questão
Three common risks to outsourcing are
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loss of control
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benefits outweighed by long-term costs
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no easy exit
Questão 18
Questão
Examples of loss of control include
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vendor setting technology direction
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potential loss of intellectual capital
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changing priorities
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making the CIO superfluous
Questão 19
Questão
Long-term costs of outsourcing may be high because
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promised cost savings never materialize
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the vendor becomes your sole source over time...no room for negotiating
Questão 20
Questão
If an outsourcing contract is based on unit fixed costs, there should eventually be economies of scale.
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- True
- False
Questão 21
Questão
As an IS employee, it is reasonable for you to expect to be supplied with a computer and software that allows you to perform your job efficiently.
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- True
- False
Questão 22
Questão
It is not an IS employee's responsibility to apply patches and fixes.
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- True
- False
Questão 23
Questão
BYOD increases a company's risk of data loss
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- True
- False
Questão 24
Questão
Outsourcing makes it easy for a company to retain its uniqueness.
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- True
- False
Questão 25
Questão
Outsourcing often results in a company paying more for the work of their former employees.
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- True
- False
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