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Quiz

Management: COMMUNICATION

Ciara Mooney 12 perguntas

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Perguntas do quiz (12)

  1. 1Communication
    1. Ais the exchange of information between people
    2. Bis good as long as you get your say
    3. Cinvolves a sender and a receiver
    4. Dmust be clear and understood
  2. 2Downward communication involves giving information to someone younger than you.
    1. AVerdadeiro
    2. BFalso
  3. 3Feedback involves management looking for the opinions of customers or staff
    1. AVerdadeiro
    2. BFalso
  4. 4An autocratic leader will usually look for feedback
    1. AVerdadeiro
    2. BFalso
  5. 5Businesses communicate exterally with
    1. ACustomers
    2. BInvestors
    3. CSuppliers
    4. DSociety
    5. EProducers
    6. FAll of the above
  6. 6Upward communication improves staff morale
    1. AVerdadeiro
    2. BFalso
  7. 7Ann is talking with John from the IT department about the new product line. Ann is finding it difficult to understand what he is talking about because she does not understand some of the technical terms he is using. She is in a rush to the next meeting. John wants to give her all the information so that he doesn't have to reschedule another meeting with her. Ann is too busy to take notes.
    Check the barriers to communication in the above scenario.
    1. ALanguage
    2. BAuthority
    3. CNoise
    4. DTime
    5. ENo record
    6. FInformation Overload
  8. 8A report is an example of visual communication. E.g. Contract of Employment
    1. AVerdadeiro
    2. BFalso
  9. 9The Treasury of the meeting is responsible for taking the minutes of the meeting.
    1. AVerdadeiro
    2. BFalso
  10. 10Sales in the company are falling and the manager has to make two redundancies. Select the most appropriate form of communicating this to the employee.
    1. AStaff Meeting
    2. BMemo
    3. CLetter
    4. DFace-to-face meeting

Informações

Descrição
LC Business: Unit 3
Idioma
English
Visualizações
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