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Flashcards do conjunto (10)
- 1Control :Example : steering wheel and Gas pedal are examples of control systems that enable you to control the Car; If they are inoperative the car goes out of control.
- 2Elements of control system:Detector: measures what is happening in the process being controlled
Assessor: determines the significance of what is happening by comparing with some standard or expectation of what should happen
Effector: a device (‘feedback’) that alters the behavior if the assessor indicates the need to do so.
Communications network: devices that transmit information between the detector and the assessor and between the assessor and the effector. - 3Describe the above elements is Thermostat, Body Temperature and Automobile Driver?check
- 4Management:Management control process is the process by which the managers at all levels ensure that the people they supervise implement their intended strategies.
- 5Managerial controls are more complex than simple controls such as Thermostats due to :1) The standard is not preset
2) Management control is not automatic
3) Management control requires coordination among individuals
4) Determining the required action to obtain the desired result may not be clear
5) Much of management control is self-control - 6Systems:Management systems are unsystematic and prescribed actions vary from one situation to another.
- 7Boundaries of Management Control:Strategy Formulation :Goals, Strategies, Policies
Management Control : Implementation of strategies
Task Control : efficient and effective performance of individual tasks - 8What is goal congruence?Goals of an organization’s individual members should be consistent with the goals of the organization itself.
- 9Walmart : Strategy & MCSStrategy : Selling branded products at the lowest cost
Management control system : efficient management of store operations that in turn conferred a cost advantage companywide
Electronic transmission of sales, expense, profit and loss in real-time from each of the 5300 stores to identify how a region,district,store,department,item were performing . data from outstanding performers were used to improve the operations in “problem” stores / items. - 10what is the difference between task control and management control?task control systems are scientific;
mcs cannot be expressed by equations
task control : between manager and non-manager
mcs : between managers
task control : focus on the tasks performed
mcs : focus on organizational units
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- ea MCS FlashCards sobre Begin, criado por Mukundhan Srinivasan em 29-06-2016.
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- Mukundhan Srinivasan
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