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32838355
QUIZ UP
Description
Técnico Telemarketing Quiz on QUIZ UP, created by Luzia Barros on 25/08/2021.
No tags specified
telemarketing
técnico
Quiz by
Luzia Barros
, updated more than 1 year ago
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Created by
Luzia Barros
over 2 years ago
397
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0
Resource summary
Question 1
Question
Quais os produtos foco da ação UPGRADE?
Answer
TV e VÍRTUA
MÓVEL e VÍRTUA
MÓVEL e TV
Question 2
Question
Qual valor da multa de fidelidade dos pacotes de TV E VIRTUA?
Answer
R$500,00 e R$200,00
R$500,00 e R$300,00
R$300,00 e R$500,00
Question 3
Question
Pode haver redução nos planos dos clientes.
Answer
True
False
Question 4
Question
Qual a função do UPGRADE ?
Answer
Aumentar o valor atual de cada produto do cliente, atualizando o pacote.
Gerar descontos para os clientes
Diminuir o valor da fatura do cliente.
Question 5
Question
Qual o valor mínimo para rentabilizar em um atendimento?
Answer
Não há valor mínimo.
R$10,00
R$12,00
R$20,00
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