Chapter 14,15 & 16

Abbelito The baybitio
Quiz by Abbelito The baybitio, updated more than 1 year ago
Abbelito The baybitio
Created by Abbelito The baybitio over 3 years ago


Project Management Quiz on Chapter 14,15 & 16, created by Abbelito The baybitio on 10/16/2017.

Resource summary

Question 1

1. What initiate change?
  • A. Change can be initiated from within the organization
  • B. Change can be initiated from outside the organization
  • C. Need to review and improve processes, strategies and/or methods
  • D. Focus on creating a sustainable approach, where principles and methods produce results over time.
  • E. To increase revenues/profits or decrease costs
  • F. To become more effective or more efficient

Question 2

2. Which of the following is(are) true about projects and change
  • A. The Change iron triangle consists of attitude, behavior and acceptance.
  • B. Acceptance is the management of perception and beliefs
  • C. Behavior is related to the promotors and opponents within the company
  • D. Attitude is related to the power and politics management.

Question 3

3. Which of the following is(are) true about projects and change?
  • A. Change and Projects are not related.
  • B. Projects are effective change through disciplined approach to identify the scope, tasks, activities and deliverables to achieve new state.
  • C. Change is achieved through undisciplined approach to empower people to change behavior and process to success in the New State.
  • D. Project Management and Change Management are nonrelated.
  • E. Project Management is defining, planning and implementing a change
  • F. Change Management is managing the hard side of change

Question 4

4. What of the following is(are) true about Change management leader?
  • A. Has to be the CEO or one of the Senior manager of the company
  • B. Change management leader is preferably one of the junior employees of the organization.
  • C. He/she role is not related to projects or program management.
  • D. Organization support has no impact on his/her success in achieving change.
  • E. None of the above is true

Question 5

5. Which of the following issues is(are) important for Change Leader?
  • A. Do all the work yourself.
  • B. Hurry or force change, do not wait for employees support.
  • C. Make sure on becoming a friend with everyone.
  • D. Come up with all solutions yourself.
  • E. None of the above is true.

Question 6

6. Which of the following is(are) steps in Kottler model?
  • A. Create Urgency
  • B. Form powerful coalition
  • C. Create a vision for change
  • D. Communicate the vision
  • E. Empower people to act
  • F. Create short-term wins
  • G. Build on the change
  • H. Anchor the change in cooperate culture

Question 7

7. Which of the following affects the success of change projects/initiatives?
  • A. Duration, long duration usually results in failure.
  • B. Integrity, project team is cohesive and well led.
  • C. Commitment, project team are committed to the change project activities only.
  • D. Effort, the project team must exhaust double the effort during change project execution.

Question 8

8. Why 33% of approved change strategies are never launched?
  • A. Top managers chicken out
  • B. Management resist the change
  • C. Work pressure prevent organization mobilization
  • D. Set strategy exceed organization needs
  • E. The cost exceed foreseen direct benefits

Question 9

9. What are the typical types of employees and managers that resist change?
  • A. Disengaged from their roles, colleagues, managers, customers
  • B. Falsely urgent: consumed by constant activity and firefighting
  • C. Complacent: lulled into thinking that what got you here will get you there
  • D. Lopsided: focused more on management than on leadership
  • E. Siloed: known more for boundaries than gateways

Question 10

10. Who is responsible for the organization competence development?
  • A. Board / Owner / Stock holders
  • B. Top management
  • C. Project Managers
  • D. Employees / Staff
  • E. External service provider (consultants, training centers, etc)

Question 11

11. What is Collective memory?
  • A. It is collective experiences and knowledge that is conveyed from one generation to the next
  • B. It is the relationship between mentor and mentee.
  • C. It is the relationship between master and apprentice
  • D. It is the information passed through formal networking
  • E. It is also called Wisdom of age
  • • Points B and C are wrong because these are means / tools to build collective memory. • Point D is wrong because there is nothing called formal networking. Also formal relation can do many things including learning but not building collective memory. • Point E is wrong because this term refers to the state of balance between logic and emotions that the person reaches at middle age.

Question 12

12. What is(are) the difference(s) between Knowledge and competence?
  • A. Knowledge is something that the individual can acquire; while competence arises from applying the knowledge.
  • B. Knowledge is based on information while competence is based on how well is the practice
  • C. Knowledge can be based from one person to another, but competence the individual build on his/her own.
  • D. It is possible to make two or more people have the same knowledge regardless of how much; while it is almost impossible to make two people have the same level of competence.
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