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BC Ch4

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T&F
Dixon Tam
Quiz by Dixon Tam, updated more than 1 year ago
Dixon Tam
Created by Dixon Tam over 6 years ago
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Resource summary

Question 1

Question
No one has time to plan messages anymore, so when you need to create one it is best to simply dive right in and begin writing.
Answer
  • True
  • False

Question 2

Question
When allocating your time among the three stages of the writing process, you should use about a fourth of the time for planning, half the time for writing, and a quarter of the time for completing.
Answer
  • True
  • False

Question 3

Question
All business messages have both a general purpose and a specific purpose.
Answer
  • True
  • False

Question 4

Question
The three general purposes of business messages are to inform, to persuade, and to collaborate.
Answer
  • True
  • False

Question 5

Question
Once you have established your purpose, it's best to consider whether it is worth pursuing at this time.
Answer
  • True
  • False

Question 6

Question
When analyzing your audience, you should ignore everyone except the key decision makers.
Answer
  • True
  • False

Question 7

Question
As long as your message is clear, the size of your audience should not affect your approach.
Answer
  • True
  • False

Question 8

Question
One effective informal method for learning more about your audience members' information needs is to ask them directly for input.
Answer
  • True
  • False

Question 9

Question
In the planning stage of an important business report, you should never engage in free writing, since doing so will only confuse you.
Answer
  • True
  • False

Question 10

Question
When you get a vague request for information, the best way to handle it is to provide all the information you can and allow the audience members to select what is useful to them.
Answer
  • True
  • False

Question 11

Question
Skilled communicators include only the information that their audience has specifically requested.
Answer
  • True
  • False

Question 12

Question
A helpful way to test the thoroughness of your message is to use the journalistic approach: asking yourself whether you have covered the who, what, where, when, why, and how.
Answer
  • True
  • False

Question 13

Question
Accuracy of information is less important in business communication than in other types of communication–everyone is busy, and mistakes are simply unavoidable.
Answer
  • True
  • False

Question 14

Question
Online reference materials generally require more careful evaluation than other types.
Answer
  • True
  • False

Question 15

Question
Messages can be unethical simply because certain details have not been included.
Answer
  • True
  • False

Question 16

Question
As long as your message is clear and interesting, the medium you choose doesn't really matter.
Answer
  • True
  • False

Question 17

Question
Face-to-face communication is the richest medium.
Answer
  • True
  • False

Question 18

Question
Poorly organized messages are unlikely to be effective, regardless of their content.
Answer
  • True
  • False

Question 19

Question
"Latest Investment Performance" is an example of a message topic, whereas "Poor Investment Performance Continues" is an example of a main idea.
Answer
  • True
  • False

Question 20

Question
The best time to choose between the direct and indirect approach for organizing messages is before you've decided on the main idea.
Answer
  • True
  • False
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