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operations management test 2

Amber Raven 9 questions

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Questions in this quiz (9)

  1. 1​Low-volume, high-variety production is best suited for which of the following process​ strategies?
    1. Amass customization
    2. Brepetitive focus
    3. Cproduct focus
    4. Dprocess focus
  2. 2High-volume, low-variety production is best suited for which of the following process​ strategies?
    1. Aproduct focus
    2. Bmass customization
    3. Cprocess focus
    4. Drepetitive focus
  3. 3A process focus is
    1. Aa​ rapid, low-cost production system that caters to constantly changing unique customer desires.
    2. Bbased on the classical assembly line.
    3. Corganized around products.
    4. Da production facility organized around specific activities.
  4. 4A large quantity and large variety of products are produced in
    1. Aproduct focus.
    2. Brepetitive focus.
    3. Cprocess focus.
    4. Dmass customization.
  5. 5Which of the following statements is NOT​ true?
    1. ASelection of a particular process strategy requires decisions about equipment and technology.
    2. BThe selection of equipment requires considering​ cost, cash​ flow, market​ stability, quality,​ capacity, and flexibility.
    3. CAdding flexibility to the production process can be a major competitive advantage. Building flexibility into a production process is usually​ inexpensive, but difficult.
    4. DSelecting the best equipment requires understanding the specific industry and available processes and technology.
  6. 6Stacked Resaurants lets customers choose ingredients for their sandwhiches using
    1. APlaying cards
    2. Ba moving conveyor
    3. Can iPad menu
    4. Da telephone at the table
  7. 7Which of the following statements is NOT true regarding the process analysis​ tools?
    1. AProcess mapping is another name for​ time-function mapping.
    2. BTime-function mapping extends​ value-stream mapping to include suppliers.
    3. CA process chart is different than a flowchart
    4. DService blueprinting is designed to help focus on the customer interaction part of the process.
  8. 8Which of the quadrants in the service process matrix has low labor intensity and low​ customization?
    1. AService shop
    2. Bmass service
    3. Cprofessional service
    4. Dservice factory
  9. 9A fast food restaurant is an example of
    1. Ahigh customization and high degree of labor.
    2. Bhigh customization and low degree of labor.
    3. Clow customization and high degree of labor.
    4. Dlow customization and low degree of labor.

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Quiz on operations management test 2, created by Amber Raven on 12/11/2017.
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English
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