Cloze Passage Exercise 3

1. 1SITUATION
   Dharsini ordered a box of cookies for her birthday. However, the cookies are rotten and cannot be eaten. How would she complaint about the poor service?
   
   Shopkeeper: Good afternoon. How can I help you?
   
   Dharsini: Good afternoon. I’m i) [blank_start]_____[blank_end] to trouble you but I have ii)[blank_start]_________[blank_end]a box of cookies earlier. iii)[blank_start]_____________[blank_end], the cookies are rotten.
   
   Shopkeeper: I’m iv) [blank_start]_______[blank_end] about this. Please v) [blank_start]______[blank_end]for awhile. I will get a new box for you.
   
   Dharsini: Alright then. Thank you.
   
   Shopkeeper: You’re vi)[blank_start]_________________[blank_end].
   
   

   1. Asorry
   2. Bordered
   3. CHowever
   4. Dsorry
   5. Ewait
   6. Fwelcome
2. 2SITUATION
   Engku ordered a pair of football shoes. However, the pair of shoes is not in his size. How would he complaint about the error?
   
   Shopkeeper: Good afternoon. How can I help you?
   
   Engku: Good afternoon. I’m i) [blank_start]_______[blank_end] to bother you but I have ordered a pair of ii) [blank_start]__________[blank_end] shoes earlier. However, the shoes are not in my iii) [blank_start]_________[blank_end].
   
   Shopkeeper: I’m iv)[blank_start]________[blank_end]about this. Please wait for awhile. I will get the correct size for you.
   
   Engku: Alright then. Thank you
   
   Shopkeeper: You’re v)[blank_start]_________________[blank_end].
   
   

   1. Asorry
   2. Bfootball
   3. Csize
   4. Dsorry
   5. Ewelcome
3. 3SITUATION
   Shafiq ordered a plate of fried rice at a restaurant. However, the fried rice is too salty and cannot be eaten. How would she complaint about the poor service?
   
   Waiter: Good afternoon. How can I help you?
   
   Shafiq: Good afternoon. I’m i) [blank_start]_______[blank_end]to bother you but I have ii) [blank_start]_________[blank_end]a plate of fried rice earlier. iii) [blank_start]_____________[blank_end], the fried rice is too salty
   
   Waiter: I’m sorry about this. Please wait for 5 minutes. I will prepare a new iv) [blank_start]________[blank_end]for you.
   
   Shafiq: Alright then. Thank you
   
   Waiter: You’re v) [blank_start]_________________.[blank_end]

   1. Asorry
   2. Bordered
   3. CHowever
   4. Dfried rice
   5. Ewelcome

Description

Quiz on Cloze Passage Exercise 3, created by Learn English on 13/12/2017.

Author

Learn English

Language

English

Views

39

History

Created on 13 Dec 2017 · updated on 13 Dec 2017

Tags

form 4

Rating

No ratings yet

Rate this quiz

Rate this quiz

More on Apologies and Complaints